6 results for “Customer Characteristics”

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Research ArticleOpen accessPhrase in the titleA Study about Impact of Customer Characteristics on Online Purchase Behavior in Indian ContextUpasana Kanchan, Naveen KumarThe recent growth of e-commerce and the consumer’s increasing interest in purchasing over the net have significantly changed the landscape of Indian retail market. Today customers are inclined to accept the changes and keep their eyes on the benefits they can obtain from online retailers. The recent example of changing consumer purchase pattern is the flipkart’s ‘Big Billion day’ Sale. … …American Journal of Economics and Business Administration, Vol. 7, Issue 3 · 7 Oct 2015 · 8,393 accessesView PDF Cite

Review ArticleOpen accessIn the abstractCybercrime in the AI Era: Definitions, Classification, Severity Assessment and the Role of AI in Combating ThreatsNorah Sultan Alshahrani, Fahd Saleh Alotaibi, Khaled Hamed Alyoubi, Muhammad Sher RamzanThe growing prevalence, complexity and financial impact of cybercrimes pose significant challenges for law enforcement agencies worldwide. Many organizations are utilizing different technologies such as cloud technology to improve speed, accuracy, and reliability. However, without proper security measures, the risk is still vital against cyberattacks. Cybercrime can lead to various negative outcomes, including theft, fraud, financial losses, a decline in … …Journal of Computer Science, Vol. 21, Issue 3 · 12 Feb 2025 · 7,155 accessesView PDF Cite

Research ArticleOpen accessIn the abstractComparison Between Selective Sampling and Random Undersampling for Classification of Customer Defection Using Support Vector MachineHeri Kuswanto, Yogi Sarumaha, Hayato OhwadaQuality of a product determines the customer loyalty and it can be measured by conducting a survey. Company ‘X’ that sells three kinds of product (low, medium and high price) collected very large dataset through an online survey and recorded customer defection and their characteristic. The measured variables are Update Accumulation, Product Price, Customer Type, Delivery Status and Customer Defection. … …Journal of Computer Science, Vol. 13, Issue 8 · 16 Aug 2017 · 7,263 accessesView PDF Cite

Research ArticleOpen accessIn the abstractHuman Computer Interaction Approach in Developing Customer Relationship ManagementMohd H.N.M. Nasir, Mustaffa Kamal, Wan A.W. RozaliProblem statement: Many published studies have found that more than 50% of Customer Relationship Management (CRM) system implementations have failed due to the failure of system usability and does not fulfilled user expectation. This study presented the issues that contributed to the failures of CRM system and proposed a prototype of CRM system developed using Human Computer Interaction approaches in … …Journal of Computer Science, Vol. 4, Issue 7 · 31 Jul 2008 · 7,140 accessesView PDF Cite

Review ArticleOpen accessIn the abstractBig Data Driven Supply Chain Management and Business AdministrationLidong Wang, Cheryl Ann AlexanderBig Data helps improve visibility throughout the supply chain, provides an integrated view of operational performance and customer interaction and gives businesses real-time insights that help make critical decisions. Big Data also has a potential to yield new management principles. This paper introduces the Big Data concept, its characteristics and some major issues of Big Data in supply chain management … …American Journal of Economics and Business Administration, Vol. 7, Issue 2 · 20 Jun 2015 · 8,662 accessesView PDF Cite

Research ArticleOpen accessAll words, across the recordE-shopping: Current Practices and Future Opportunities Towards Malaysian Customer PerspectiveAhasanul Haque, Ali KhatibiThe rapid diffusion on the internet widely documented high growth potential of Internet shopping in Malaysia, apparently there is still lack of understanding concerning the characteristics of Internet shopping in Malaysia and its potential impact on consumer marketing. Therefore, this study aims to establish a preliminary assessment, evaluation and understanding of the characteristics of Internet shopping in Malaysia. The results … …Journal of Social Sciences, Vol. 1, Issue 1 · 31 Mar 2005 · 7,431 accessesView PDF Cite