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9 articles for “User-Centered Design”
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Research ArticleOpen accessPhrase in the titleBridging Traditional Craftsmanship and Digital Interaction through User-Centered Design: Designing Intuitive InterfacesChristopher Kevin Gunawan, Ravi Ardiza Putra, Steven Albert et al.Traditional craftsmanship served as both a manifestation of cultural heritage and a vital pillar of the global creative economy. However, its digital integration was frequently hindered by low technological literacy and misalignment between manual practices and standardized digital systems. Existing digital interventions primarily focused on passive e-commerce storefronts and often ignored the socio-economic precarity of craftsmen operating as independent contractors … …Journal of Computer Science, Vol. 22, Issue 6 · 5 Jun 2026 · 1,551 accessesView PDFCite
Research ArticleOpen accessEvery word in the titleEVALUATION OF ASEAN MENTAL MODELS PATTERN OF WEB USER-CENTERED INTERFACE DESIGN USING EYE-TRACKING TECHNOLOGYAslina Baharum, Azizah JaafarThis study utilised eye-tracking technology to evaluate the results from the ASEAN mental model pattern of web object locations in a web user-centered interface design. Two experts and four volunteers participated in an eye-tracking experiment. The selected web object locations led to fewer fixations and participants found the target web objects faster. The eye-tracking data showed that users have clear … …Journal of Computer Science, Vol. 10, Issue 12 · 26 Dec 2014 · 8,532 accessesView PDFCite
Research ArticleOpen accessIn the keywordsHuman Computer Interaction Approach in Developing Customer Relationship ManagementMohd H.N.M. Nasir, Mustaffa Kamal, Wan A.W. RozaliProblem statement: Many published studies have found that more than 50% of Customer Relationship Management (CRM) system implementations have failed due to the failure of system usability and does not fulfilled user expectation. This study presented the issues that contributed to the failures of CRM system and proposed a prototype of CRM system developed using Human Computer Interaction approaches in … …Journal of Computer Science, Vol. 4, Issue 7 · 31 Jul 2008 · 7,140 accessesView PDFCite
Research ArticleOpen accessIn the keywordsSmart Tourism Design in Karangasem District Using Design Science Research ApproachHendro Nindito, Evaristus Didik Madyatmaja, Johan Hadi WijayaBy analyzing user needs and covering issues facing the regional tourism sector, this research seeks to create a smart tourism system for the Karangasem Regency. Extensive research, including surveys and interviews with a range of stakeholders, including visitors, local companies, and government representatives, served as a direction for the system's design and development. The research findings had a significant impact … …Journal of Computer Science, Vol. 21, Issue 3 · 7 Feb 2025 · 6,471 accessesView PDFCite
Research ArticleOpen accessIn the abstractAI-Driven Visual Communication Strategies for Enhancing Engagement in Smart Hospitality PlatformsYudhiet Fajar Dewantara, Yana Erlyana, Lim Jing YiThe rapid evolution of Smart Hospitality has reshaped how tourists interact with service providers. Visual communication plays a pivotal role in influencing engagement, yet most digital content remains generic, limiting brand resonance. This study investigates AI-driven visual communication strategies to enhance engagement by bridging computer science and design communication. A mixed-method approach was employed, starting with the analysis of 120 … …Journal of Computer Science, Vol. 22, Issue 9 · 7 Sep 2026 · 677 accessesView PDFCite
Research ArticleOpen accessIn the abstractMERAKI: An Online Collaborative Learning Platform Developed Using the UWE MethodologyPercy De-la-Cruz-VdV, Yesenia Torres-Donayre, Hugo Vega-Huerta et al.In the digital era, education has evolved with the integration of technologies that optimize the teaching-learning process. This article presents the need for more efficient online collaborative environments that overcome the limitations of traditional platforms, fostering meaningful interaction between students and teachers. To address this need, the collaborative platform “MERAKI” was developed using the UML-Based Web Engineering (UWE) methodology. This … …Journal of Computer Science, Vol. 21, Issue 12 · 10 Jan 2026 · 2,142 accessesView PDFCite
Research ArticleOpen accessIn the abstractUsability Assessment of E-Commerce Systems Using McCall’s Quality ModelSiti Solehah Othman, A Noraziah, Roslina Mohd SidekE-commerce platforms rely fundamentally on business database transaction systems that must balance user experience with security and data integrity. Traditional usability assessment methodologies often overlook critical security elements and transactional integrity requirements. This study employs McCall's Quality Model to comprehensively evaluate the usability characteristics of three prominent e-commerce platforms: Temu, Shopee, and Lazada. Through structured task-based evaluations and Likert-scale questionnaires, … …Journal of Computer Science, Vol. 21, Issue 11 · 19 Dec 2025 · 2,541 accessesView PDFCite
Research ArticleOpen accessIn the abstractModeling User Experience in Delivery Applications Using the Design Thinking Method and System Usability ScaleKevin Christianto, Aziza Chakir, Johanes Fernandes Andry et al.Technological developments bring comfort and ease to users in accessing applications. Companies need to design systems that are centered on human needs to create technology that is competitive in the market, especially in the field of expeditions. The problem that arises in the sea cargo expedition company is that master data recording is still done manually, which has an impact … …Journal of Computer Science, Vol. 20, Issue 7 · 17 Apr 2024 · 5,999 accessesView PDFCite
Research ArticleOpen accessIn the abstractUSER RECOMMENDATION ALGORITHM IN SOCIAL TAGGING SYSTEM BASED ON HYBRID USER TRUSTWong Pei Voon, Norwati Mustapha, Nasir SulaimanWith the rapid growth of web 2.0 technologies, tagging become much more important today to facilitate personal organization and also provide a possibility for users to search information or discover new things with Collaborative Tagging Systems. However, the simplistic and user-centered design of this kind of systems cause the task of finding personally interesting users is becoming quite out of … …Journal of Computer Science, Vol. 9, Issue 8 · 5 Jul 2013 · 7,550 accessesView PDFCite