65 results for “Customer Service”

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Research ArticleOpen accessAll words, across the recordEvaluation of Customer Relationship Management in a Teaching HospitalFereshteh Farzianpour, Leila Godarzi, Amin Torabipoor Hamedani et al.Communication between individuals has a vital role in human being’s life, specially their professional. In medical practice it is a certain and economical way recognize the patient’s problems and identify them. It is necessary to communicate with patients suffering mental or physical problems to be able to look after them. An analytical-descriptive cross-sectional study was conducted. The population under study … …American Journal of Applied Sciences, Vol. 10, Issue 4 · 12 Apr 2013 · 6,600 accessesView PDF Cite

Research ArticleOpen accessAll words, across the recordService Quality Perceptions between Cooperative and Islamic Banks of BritainDaing Maruak Sadek, Noor Saliza Zainal, Muhammad Saiful Islami Mohd Taher et al.Problem statement: The objectives of this study were to determine mean comparison all 6 dimensions between Cooperative Bank (CB) and Islamic Bank of Britain (IBB) in Leicestershire, United Kingdom, to compare the ranking for CB and IBB based on the customers preference and lastly to identify the similarities between CB and IBB based on customer preference. Approach: A sample of … …American Journal of Economics and Business Administration, Vol. 2, Issue 1 · 31 Mar 2010 · 9,536 accessesView PDF Cite

Research ArticleOpen accessAll words, across the recordCreating Improved Models of Business Processes Through Statistical Analysis of Customer Orders with Multiple Types of ComplexityRaschid Ijioui, Heike Emmerich, Jürgen Hubert, Frank SchillerTo gain a better understanding of the internal work processes in service-oriented supply chains, it is very important to design models that are able to realistically describe the components of the supply chain. To meet this goal, it is necessary to find suitable statistical distributions of the processing times for the orders passing the chain. In this article we examine … …Journal of Mathematics and Statistics, Vol. 1, Issue 3 · 30 Sep 2005 · 6,854 accessesView PDF Cite

Review ArticleOpen accessAll words, across the recordBig Data Driven Supply Chain Management and Business AdministrationLidong Wang, Cheryl Ann AlexanderBig Data helps improve visibility throughout the supply chain, provides an integrated view of operational performance and customer interaction and gives businesses real-time insights that help make critical decisions. Big Data also has a potential to yield new management principles. This paper introduces the Big Data concept, its characteristics and some major issues of Big Data in supply chain management … …American Journal of Economics and Business Administration, Vol. 7, Issue 2 · 20 Jun 2015 · 8,662 accessesView PDF Cite

Research ArticleOpen accessAll words, across the recordE-shopping: Current Practices and Future Opportunities Towards Malaysian Customer PerspectiveAhasanul Haque, Ali KhatibiThe rapid diffusion on the internet widely documented high growth potential of Internet shopping in Malaysia, apparently there is still lack of understanding concerning the characteristics of Internet shopping in Malaysia and its potential impact on consumer marketing. Therefore, this study aims to establish a preliminary assessment, evaluation and understanding of the characteristics of Internet shopping in Malaysia. The results … …Journal of Social Sciences, Vol. 1, Issue 1 · 31 Mar 2005 · 7,431 accessesView PDF Cite