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43 results for “quality dimensions”
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Research ArticleOpen accessIn the abstractMEASURING CUSTOMER’S SATISFACTION ON BUS TRANSPORTATIONRabiul Islam, Mohammed S. Chowdhury, Mohammad Sumann Sarker, Salauddin AhmedThe purpose of the study is to examine the factors measuring customers’ satisfaction, especially the impact of service quality on customers’ satisfaction in public transportation industry in the university town of Sintok located in Kedah province of Malaysia. In order to assess the relationships between service quality and customer satisfaction survey http://www.scientificjournals.org/journals2007/articles/1003.htmdata were collected from 300 Bus commuters. All hypotheses … …American Journal of Economics and Business Administration, Vol. 6, Issue 1 · 23 May 2014 · 10,335 accessesView PDFCite
Research ArticleOpen accessIn the abstractE-Service Quality and its Effect on Consumers’ Perceptions TrustMohammad Al-Nasser, Rushami Zien Yusoff, Rabiul Islam, Abdullah ALNasserE-service quality measurement in online shopping has been receiving increasing attention currently and as a result, many studies have tried to highlight major dimensions of e-service quality linked with online environment. Excellent e-service quality is an important matter for online vendor. It is the factor that will enable them to attract more online customers. The aim of the study is … …American Journal of Economics and Business Administration, Vol. 5, Issue 2 · 31 Dec 2013 · 8,362 accessesView PDFCite
Research ArticleOpen accessIn the abstractADDITIVE AND MULTIPLICATIVE NOISE REMOVAL BASED ON ADAPTIVE WAVELET TRANSFORMATION USING CYCLE SPINNINGAsem Khmag, Abd Rahman Ramli, Syed Abdul Rahman Al-Haddad, Shaiful Jahari Bin HashimThe need for image restoration is encountered in many practical applications. For instance, distortion due to Additive White Gaussian Noise (AWGN) or in some cases the multiplicative (speckle) one can be caused by poor quality image acquisition. Wavelet denoising attempts to remove these types of noise present in the signal while preserving the signal characteristics, regardless of its frequency content. … …American Journal of Applied Sciences, Vol. 11, Issue 2 · 27 Dec 2013 · 7,632 accessesView PDFCite
Research ArticleOpen accessIn the abstractThe Role of Information Systems in Implementing Total Quality ManagementAhmad Zakaria Siam, Khalid Alkhateeb, Sami Al-WaqqadProblem statement: The aim of this study is to identify the extent to which Information Technology (IT) has been used to support TQM in order to identify the role of IT in implementing Total Quality Management (TQM). The primary emphasis of this study was on how IT provides help and supports in TQM processes rather than on TQM performance. This … …American Journal of Applied Sciences, Vol. 9, Issue 5 · 1 Mar 2012 · 8,852 accessesView PDFCite
Research ArticleOpen accessIn the abstractAnnual Concentration Report and Emission Sources Analysis of the Air Pollutants Measured by the Air Quality Monitoring StationP Khaenamkaew, S. Raksawong, K. Wongsorntam et al.Problem statement: Air Quality Monitoring (AQM) station at Kasetsart University, Si Racha Campus, Thailand, was routinely monitor the annual concentrations and analysis the emission sources of the air pollutants in the area since 2007. The level of concentration CO, SO2, NOx and O3 were measured. PM10 concentration was measured by mean of TOEM method. The PM10 and TSP (manifold) filters … …American Journal of Environmental Sciences, Vol. 7, Issue 5 · 1 Oct 2011 · 6,736 accessesView PDFCite
Research ArticleOpen accessIn the abstractInvestigating the Relationship between Organizational Social Capital and Service Quality in Teaching HospitalsFereshteh Farzianpour, Abass Rahimi Fouroshani, Reza Gholi Vahidi et al.Problem statement: In modern age, the service quality and sensitivity towards better qualified service are among the priorities of the global community. Quality is defined as the customer’s desire and the customer’s perceptions and expectations constitute the key factor determining quality. The issue of quality is particularly important in healthcare service. Nowadays, alongside the human, financial and economic capitals, a … …American Journal of Economics and Business Administration, Vol. 3, Issue 2 · 12 Jul 2011 · 7,675 accessesView PDFCite
Research ArticleOpen accessIn the abstractClimate Change and its Implications to National SecurityMamunur Rashid, Joy Jacqueline Pereir, Rawshan Ara Begum et al.Problem statement: Climate change is increasingly one of the most serious national security threats which will have significant impacts on natural and coastal resources, ecosystem, human health and settlements, thereby affecting human wellbeing. At the same time, it is likely to influence of large scale human migration, economic and social depression over scarce natural resources and political systems necessary involve … …American Journal of Environmental Sciences, Vol. 7, Issue 2 · 26 May 2011 · 8,074 accessesView PDFCite
Research ArticleOpen accessIn the abstractQuality of Health Services Provided to Iraqis at Jordan Red Crescent Health CentersTaghrid S. SuifanProblem statement: Quality of services measurement has been the concern of many scholars who have tried to develop scales for it. The most popular scale used was SERVQUAL. Hence the aim of this study is to discover the quality of health services provided to Iraqis at Jordan Red Crescent Health Centers in Amman. Approach: A sample study was derived from … …Journal of Social Sciences, Vol. 6, Issue 2 · 30 Jun 2010 · 7,596 accessesView PDFCite
Research ArticleOpen accessIn the abstractAssessment of Quality Management Practices Within the Healthcare IndustryWilliam J. Miller, Andrew T. Sumner, Richard H. DeaneProblem Statement: Considerable effort has been devoted over the years by many organizations to adopt quality management practices, but few studies have assessed critical factors that affect quality practices in healthcare organizations. The problem addressed in this study was to assess the critical factors influencing the quality management practices in a single important industry (i.e., healthcare). Approach: A survey instrument … …American Journal of Economics and Business Administration, Vol. 1, Issue 2 · 30 Jun 2009 · 10,367 accessesView PDFCite
Research ArticleOpen accessIn the abstractEvaluation of Ski Center Services in Greece based on the Multiattribute Measurement Model of AttitudesTheophilos Masmanidis, Chris Vassiliadis, John MylonakisThe scope of this study was to evaluate ski center services in Greece. Our research sample consists of n=1,614 visitors in 11 of the largest ski centers in Greece. The 22-item SERVQUAL standard questionnaire has been used, with each item classified based on five quality-assessment dimensions. In order to assess ski center offered services, the Multiattribute Attitude Measurement Model has … …Journal of Social Sciences, Vol. 2, Issue 3 · 30 Sep 2006 · 7,463 accessesView PDFCite