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43 results for “quality dimensions”
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Research ArticleOpen accessPhrase in the titleScrutiny of Relationship between E-Banking Information Quality Dimensions and Customer SatisfactionMohannad Moufeed AyyashPoor information quality can have a significant negative effect on the success of an organization. This study investigated the relationship between information quality's dimensions, namely accuracy, completeness, timeliness and relevancy, on the satisfaction of customers towards E-banking services in Palestine's banking sector. It also studied the relationship between the intent to use E-banking services and customer satisfaction. The study implemented … …Journal of Computer Science, Vol. 13, Issue 4 · 26 Apr 2017 · 8,353 accessesView PDFCite
Research ArticleOpen accessPhrase in the titleService Quality Dimensions in Public Library: Nothern Area ExperiencedZaherawati Zakaria, Zaliha H. Hussin, Nazni Noordin et al.Problem statement: Service quality has emerged as a key strategic issue in management. The service quality assessment tool SERVQUAL was introduced the dimensions of tangibles, reliability, responsiveness and assurance and empathy dimensions of service quality. Approach: The objective of this study is to investigate which service quality dimensions that mostly influenced the service quality in public library in Sungai Petani. … …Journal of Social Sciences, Vol. 7, Issue 2 · 20 Apr 2011 · 7,939 accessesView PDFCite
Research ArticleOpen accessPhrase in the titleInfluence of E-Service Quality Dimensions on Repurchase Intention for Digital Products: The Role of Satisfaction and Trust Among Young Consumers in Chattogram City, BangladeshMohammad Toufiqur Rahman, Ashfia Khan Ema, Muhammad Abdul AhadThis study aims to analyze the digital product marketplace in Chattogram, Bangladesh by investigating the influence of e-service quality dimensions, namely reliability, responsiveness, security, and convenience, on mobile-first young consumers' satisfaction, trust, and repurchase intention. Using repurchase intention as a primary indicator of digital loyalty, the study contributes to existing literature by considering theories such as the Expectancy-Confirmation Theory, Relationship … …Journal of Computer Science, Vol. 22, Issue 8 · 18 Aug 2026 · 1,642 accessesView PDFCite
Research ArticleOpen accessEvery word in the titleMeasuring Website Quality using Service Quality and User Satisfaction Dimensions: A Conceptual FrameworkMohammed Ali Albalushi, Zanariah Jano, Indra Devi et al.The study aimed to develop a conceptual framework for measuring the website quality of public sector organizations through users' feedback on service quality and satisfaction. The methodology involved a full review of previous studies on website quality service quality user satisfaction and website quality evaluation models. The review highlighted the need for further research to explore public organizations’ website quality … …Journal of Computer Science, Vol. 18, Issue 7 · 29 Jul 2022 · 6,085 accessesView PDFCite
Research ArticleOpen accessEvery word in the titleThe Impact Dimensions of Service Quality on the Acceptance Usage of Internet Banking Information SystemsLaith T. KhraisNowadays, banking transactions are one of the most important daily services that fulfill a society needs. The broadly growth of information technology usage pushed banking institutions to embrace advanced technology to launch new electronic services. Internet technology has influenced the banking practicability because of its capability to enhance performance of financial operations. A major concern of Internet banking systems is … …American Journal of Applied Sciences, Vol. 15, Issue 4 · 7 Apr 2018 · 8,365 accessesView PDFCite
Research ArticleOpen accessEvery word in the titleQuality Of Work Life: Implications Of Career DimensionsRaduan C. Rose, LooSee Beh, Jegak Uli, Khairuddin IdrisLiterature on QWL is limited and several studies commonly correlates with job satisfaction but no study on QWL has associated with career related factors. This empirical study was done to predict QWL in relation to career-related dimensions. The sample consists of 475 managers from the free trade zones in Malaysia for both the multinational corporations (MNCs) and the small-medium industries … …Journal of Social Sciences, Vol. 2, Issue 2 · 30 Jun 2006 · 14,024 accessesView PDFCite
Research ArticleOpen accessIn the abstractLeveraging Computational Models to Analyze the Impact of Co-Branding on Brand Equity and Consumer Loyalty Across GenerationsYana Erlyana, Lim Jing YiThis study examines the effect of co-branding on brand equity and consumer loyalty in the Indonesian cosmetics sector, specifically analyzing the partnership between Mizzu, a cosmetics brand, and Khong Guan, a food brand, on the dimensions of brand experience sensory, emotional, behavioral, and intellectual and its subsequent implications for brand equity components, such as brand awareness, perceived quality, and brand … …Journal of Computer Science, Vol. 21, Issue 7 · 11 Jul 2025 · 3,999 accessesView PDFCite
Research ArticleOpen accessIn the abstractFactors Influencing Student Individual Performance of University XYZ Through the Use of Mobile Learning Management SystemStanley Limonthy, Evaristus Didik MadyatmadjaThis study investigates the impact of unsupervised learning within mobile Learning Management Systems (LMS) on student individual performance at university XYZ, Indonesia. We conducted data collection through online questionnaires distributed to university XYZ students and employed Partial Least Squares Structural Equation Modeling (PLS-SEM) for analysis. Our research extends the information system success model by integrating pedagogical and technological dimensions, specifically … …Journal of Computer Science, Vol. 20, Issue 3 · 27 Jan 2024 · 4,982 accessesView PDFCite
Review ArticleOpen accessIn the abstractA Systematic Review of Artificial Intelligence and Deep Learning Approaches for Cocoa Pod Disease DetectionHenry Techie-Menson, Michael Asante, Yaw Marfo Missah et al.Cocoa pod diseases destroy an estimated 700,000 metric tons of cocoa annually, threatening 40–50 million smallholder farmers across tropical regions. Accurate field diagnosis remains constrained by symptom similarity, labour-intensive scouting, and limited specialist access in remote communities. This paper presents a PRISMA-guided systematic review of 25 peer-reviewed studies on automated cocoa pod disease detection and classification (2016–2026), addressing architectural approaches, … …Journal of Computer Science, Vol. 22, Issue 8 · 8 Sep 2026 · 733 accessesView PDFCite
Research ArticleOpen accessIn the abstractAn Innovative Method for Recognizing Face Expressions Based on Genetic Algorithm and Extreme Learning Based Hybrid ModelTushar Dhar Shukla, Md Oqail Ahmad, Puneet Sapra et al.The detection of facial action coding system Action Units (AU) and other facial expressions has been a major focus of computer science for more than 20 years categorizing discrete emotional states based on facial expressions. While several widely used face expression databases exist, standardization and comparability remain key challenges. The lack of a universally recognized assessment procedure and insufficient information … …Journal of Computer Science, Vol. 21, Issue 2 · 18 Jan 2025 · 7,293 accessesView PDFCite