Author

Rabiul Islam

University Utara Malaysia, Malaysia

23 articles in our journals

Articles where this person is an author, newest first. People are matched by their name as printed (no ORCID iD is recorded for them), not by name alone; search the name as text to find namesakes too.

Research ArticleOpen accessRELATIONSHIP AMONG E-SERVICE QUALITY, CULTURE, ATTITUDE, TRUST, RISK OF ONLINE SHOPPINGRushami Zien Yusoff, Mohammad Al-Nasser, Rabiul Islam, Abdullah Al-NasserPurchasing is considered a risky business specifically in the online purchasing environment. The research was designed to fill the gap in the existing body of knowledge regarding attitudes and differences in electronic service quality perception between two different geographical and cultural countries-Malaysia and Saudi Arabia-regarding online shopping. Specifically, this research extended previous effort done in an online shopping context by … …Journal of Social Sciences, Vol. 10, Issue 3 · 4 Dec 2014 · 7,895 accessesView PDF Cite

Research ArticleOpen accessIMPACT OF THE ANTECEDENT FACTORS ON THE PERFORMANCE OF MALAYSIAN EXPORT COMPANIESSaad Dubayyan Alshammari, Rabiul IslamThe study aimed at investigating the impact of the antecedent factors on the performance of exporting companies in Malaysia through the mediating influence of marketing mix adaptation. In order to provide deep and rich investigation, the impact of the antecedent factors on the marketing mix adaptation was examined. A questionnaire was used as the instrument of the study and the … …American Journal of Economics and Business Administration, Vol. 6, Issue 2 · 30 Aug 2014 · 7,383 accessesView PDF Cite

Research ArticleOpen accessEFFECTS OF CONSUMERS’ TRUST AND ATTITUDE TOWARD ONLINE SHOPPINGMohammad Al-Nasser, Rushami Zien Yusoff, Rabiul Islam, Abdullah ALNasserThis study investigated the effects of consumers’ trust and attitude toward online shopping. Attitude is referred to as a positive or negative evaluation of people, activities, ideas, objects, event, or just about anything in the environment. Different facets of the e-shopping behavior of consumers have been investigated in previous literature. These facets can generally be divided into three namely, behavioral … …American Journal of Economics and Business Administration, Vol. 6, Issue 2 · 11 Jul 2014 · 8,445 accessesView PDF Cite

Research ArticleOpen accessMEASURING CUSTOMER’S SATISFACTION ON BUS TRANSPORTATIONRabiul Islam, Mohammed S. Chowdhury, Mohammad Sumann Sarker, Salauddin AhmedThe purpose of the study is to examine the factors measuring customers’ satisfaction, especially the impact of service quality on customers’ satisfaction in public transportation industry in the university town of Sintok located in Kedah province of Malaysia. In order to assess the relationships between service quality and customer satisfaction survey http://www.scientificjournals.org/journals2007/articles/1003.htmdata were collected from 300 Bus commuters. All hypotheses … …American Journal of Economics and Business Administration, Vol. 6, Issue 1 · 23 May 2014 · 10,329 accessesView PDF Cite

Research ArticleOpen accessE-Service Quality and its Effect on Consumers’ Perceptions TrustMohammad Al-Nasser, Rushami Zien Yusoff, Rabiul Islam, Abdullah ALNasserE-service quality measurement in online shopping has been receiving increasing attention currently and as a result, many studies have tried to highlight major dimensions of e-service quality linked with online environment. Excellent e-service quality is an important matter for online vendor. It is the factor that will enable them to attract more online customers. The aim of the study is … …American Journal of Economics and Business Administration, Vol. 5, Issue 2 · 31 Dec 2013 · 8,358 accessesView PDF Cite

Research ArticleOpen accessCultural Differences Identification and its Effect on E-Service Quality PerceptionMohammad Al-Nasser, Rushami Zien Yusoff, Rabiul Islam, Abdullah ALNasserCultural differences are one of many forces influencing consumer decision making and the effect of cultural differences on the development and use of information and communication technologies. As different companies are not taking their business outside geographic boundaries, the global activities are opened to a large degree via current communication and information technologies. The aim of the study is to … …American Journal of Economics and Business Administration, Vol. 5, Issue 2 · 30 Dec 2013 · 7,481 accessesView PDF Cite

Research ArticleOpen accessImpacts of Job Resources on Nurses’ Performance Working in Public Sector HospitalsRabiul Islam, Abdullah Mohammad Al-HomayanJob resources refers to the physical, psychological, social or organizational aspects of the job which are necessary in the achievement of goals and objectives, necessary for the reduction of the negative effects of job demands including the associated psychological and psychological costs and which promote personal growth, learning and development. The aim of the study is to analysis the impacts … …American Journal of Applied Sciences, Vol. 10, Issue 10 · 6 Sep 2013 · 7,157 accessesView PDF Cite

Research ArticleOpen accessRelationship Between Hard Total Quality Management Practices and Organizational Performance in MunicipalitiesAbdullah ALNasser, Rushami Zien Yusoff, Rabiul IslamHard total quality management has now become the major business strategy in current management and has currently been taken up by companies around the globe. The aim of the study is to determine the relationship between hard total quality management practices and performance in municipalities. A quantitative research design was adopted to collect data. Multiple regression analysis method was used … …American Journal of Applied Sciences, Vol. 10, Issue 10 · 5 Sep 2013 · 7,146 accessesView PDF Cite

Research ArticleOpen accessThe Effect of National Culture on Total Quality Management and Organizational PerformanceRabiul Islam, Abdullah ALNasserSoft-hard total quality management comprises of the utility of human resource management-style personnel policies to product commitment to quality and a management ideology that supports cultural change maxims, continuous improvement and customer satisfaction. The aim of the study is to determine the mediator effect of national culture on the relationship between soft-hard total quality management and organizational performance in municipalities. … …American Journal of Applied Sciences, Vol. 10, Issue 10 · 5 Sep 2013 · 7,254 accessesView PDF Cite

Research ArticleOpen accessImpacts of Job Performance Level on Nurses in Public Sector HospitalsAbdullah Mohammad Al-Homayan, Faridahwati Mohd Shamsudin, Chandrakantan Subramaniam, Rabiul IslamJob performance refers to how effective employees are in accomplishing their tasks and responsibilities related to direct patient care. Improving the performance of employees has been a topic of great interest to practitioners as well as researchers. The aim of the study is to analysis the impacts of job performance level on nurses’ performance working in public hospitals. In order … …American Journal of Applied Sciences, Vol. 10, Issue 9 · 24 Aug 2013 · 7,320 accessesView PDF Cite