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43 results for “User Satisfaction”
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Research ArticleOpen accessIn the abstractMERAKI: An Online Collaborative Learning Platform Developed Using the UWE MethodologyPercy De-la-Cruz-VdV, Yesenia Torres-Donayre, Hugo Vega-Huerta et al.In the digital era, education has evolved with the integration of technologies that optimize the teaching-learning process. This article presents the need for more efficient online collaborative environments that overcome the limitations of traditional platforms, fostering meaningful interaction between students and teachers. To address this need, the collaborative platform “MERAKI” was developed using the UML-Based Web Engineering (UWE) methodology. This … …Journal of Computer Science, Vol. 21, Issue 12 · 10 Jan 2026 · 2,142 accessesView PDFCite
Research ArticleOpen accessIn the abstractUsability Assessment of E-Commerce Systems Using McCall’s Quality ModelSiti Solehah Othman, A Noraziah, Roslina Mohd SidekE-commerce platforms rely fundamentally on business database transaction systems that must balance user experience with security and data integrity. Traditional usability assessment methodologies often overlook critical security elements and transactional integrity requirements. This study employs McCall's Quality Model to comprehensively evaluate the usability characteristics of three prominent e-commerce platforms: Temu, Shopee, and Lazada. Through structured task-based evaluations and Likert-scale questionnaires, … …Journal of Computer Science, Vol. 21, Issue 11 · 19 Dec 2025 · 2,541 accessesView PDFCite
Research ArticleOpen accessIn the abstractAssessing the Usability of IoT-Based Smart Farming for Sustainable Organic AgricultureArisaphat Suttidee, Pankom Sriboonlue, Sompoch Tongnamtiang, Varitha LakkhamThis study evaluates the usability of an IoT-based smart farming system developed to support organic agriculture in Thailand. Many small-scale farmers still spend considerable time manually monitoring soil conditions and managing irrigation, often without access to practical technology. This slows farm operations and makes efficient water use more difficult. To address these challenges, the system was designed with wireless soil-moisture … …Journal of Computer Science, Vol. 21, Issue 10 · 7 Dec 2025 · 3,390 accessesView PDFCite
Research ArticleOpen accessIn the abstractLeveraging Cloud Computing for Intelligent Network Management in Smart UniversitiesSitthichai Kao-Ngam, Charuay Savithi, Naruemon PantuchaCloud computing has emerged as a transformative technology that enables users to access shared services over the Internet. Its functions include data storage, processing, and resource management through powerful hardware and effective safeguards. This study uses cloud computing to improve network performance management at Mahasarakham University (MSU), Thailand. The study emphasizes the use of cloud-based tools to improve intelligent network … …Journal of Computer Science, Vol. 21, Issue 9 · 27 Oct 2025 · 2,911 accessesView PDFCite
Research ArticleOpen accessIn the abstractBoosting User Engagement in Ticketing System Through Gamification in IndonesiaFernandez, Willis Tan, Steven Lie, Sugiarto HartonoThe rapid growth of mobile applications in Indonesia, exemplified by the rise from 7.31 billion downloads in 2021 to 7.56 billion in 2023, poses a significant challenge in retaining user engagement post-download. This study explores how gamification can enhance user engagement in ticketing applications. Using the Self-System Model of Motivational Development (SSMMD), we investigate the influence of gamification elements achievement, … …Journal of Computer Science, Vol. 21, Issue 8 · 12 Oct 2025 · 2,454 accessesView PDFCite
Review ArticleOpen accessIn the abstractWeb Scraping for Product Recommendations: A Review of Techniques and ApplicationsAmarinder Kaur, Deepak PrasharA comprehensive method for developing a reliable product recommender system leveraging sophisticated web scraping technologies, machine learning, and natural language processing techniques. The proposed system addresses key challenges in personalized product recommendation, including the difficulty of integrating diverse data from multiple e-commerce platforms, ensuring data quality, and improving recommendation accuracy to enhance user experience. Specifically, this research tackles issues related … …Journal of Computer Science, Vol. 21, Issue 6 · 21 Jun 2025 · 4,225 accessesView PDFCite
Research ArticleOpen accessIn the abstractInteractivity in VR Therapy: Assessing Efficacy Across Acrophobia SeverityChiew Mei Chan, Soo See Chai, Kok Luong Goh, Sze Kiat SimVirtual Reality (VR) and Artificial Intelligence (AI) have gained popularity in medical treatments, including for acrophobia- a common but often untreated fear of heights. Traditional therapies are often expensive and complex, making VR therapy a convenient and safe alternative. This study evaluates the efficacy of an AI-augmented interactivity VR therapy for acrophobia, focusing on user satisfaction and treatment outcomes. Graded … …Journal of Computer Science, Vol. 21, Issue 5 · 16 Apr 2025 · 5,864 accessesView PDFCite
Research ArticleOpen accessIn the abstractMultimedia Image Retrieval Using Novel Modelling of Combined Binary Patterns with Reduced DimensionsM. Geetha Yadav, SP. ChokkalingamAdvancements in computer vision have transformed image retrieval. However, many existing systems struggle to bridge the semantic gap between low-level features and high-level user expectations. This study proposed a new approach that combines texture and colour features to enhance retrieval accuracy and user satisfaction. The proposed method employs the HSV colour model to extract colour features, focusing on dominant features … …Journal of Computer Science, Vol. 21, Issue 4 · 14 Apr 2025 · 5,213 accessesView PDFCite
Research ArticleOpen accessIn the abstractMachine Learning-Based Traffic Prediction in 4G LTE Networks. Case Study of a Mobile Operator in CameroonEric Michel Deussom Djomadji, Valery Nkemeni et al.Mobile subscribers are increasingly demanding the availability of broadband services while the radio resources allowing them to be connected are limited. Understanding mobile Internet consumption trends and subscriber traffic demands is essential to enable the management of existing radio resources. However, it can be difficult to understand and describe the data usage patterns of mobile users because of the complexity … …American Journal of Engineering and Applied Sciences, Vol. 18, Issue 1 · 1 Mar 2025 · 8,728 accessesView PDFCite
Research ArticleOpen accessIn the abstractSentiment Analysis on User Reviews of Snapchat in IndonesiaEvaristus Didik Madyatmadja, Brigita Christabel Surya Winata, Evelyn Pradhan et al.This research explores the sentiment expressed in Snapchat user reviews within the Indonesian context, leveraging advanced natural language processing techniques and classification models. With a focus on the Indonesian user base, 8,015 reviews from the Google Play Store were analyzed using naive bayes, Support Vector Machines (SVM), and random forest models. The results indicated that the random forest model outperformed … …Journal of Computer Science, Vol. 21, Issue 1 · 2 Jan 2025 · 5,591 accessesView PDFCite