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114 results for “service support”
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Research ArticleOpen accessEvery word in the titleA Swarm-based Distance Vector Routing to Support Multiple Quality of Service (QoS) Metrics in Mobile Adhoc NetworksR. Asokan, A. M. Natarajan, A. NivethaQuality of Service support for Mobile Ad-hoc Networks is a challenging task due to dynamic topology and limited resource. The main purpose of QoS routing is to find a feasible path that has sufficient resources to satisfy the constraints. A fundamental problem in QoS routing is to find a path between a source and destination that satisfies two or more … …Journal of Computer Science, Vol. 3, Issue 9 · 30 Sep 2007 · 6,665 accessesView PDFCite
Research ArticleOpen accessIn the keywordsToward Intelligent Evaluation of Digital Public Services: Evidence from Indonesia’s SIM Online PlatformEvaristus Didik Madyatmadja, Ricky Kosasih, Najla Aurelia Evanthe et al.This investigation examines more than 65,000 user evaluations from the Google Play Store concerning sentiment toward the Digital Korlantas POLRI application. Reviews were systematically processed and categorized through Naïve Bayes, Support Vector Machine, and Random Forest classifiers, thereby highlighting the perceived strengths and weaknesses of the platform. Among the tested models, Naïve Bayes outperformed the others, yielding the greatest accuracy, … …Journal of Computer Science, Vol. 22, Issue 6 · 15 Jun 2026 · 1,345 accessesView PDFCite
Research ArticleOpen accessIn the keywordsRole of Information Technology Infrastructure Library in E-GovernmentMihyar Hesson, Tariq Rahim Soomro, Okan GerayProblem statement: The E-Government implementation has achieved by many countries. This is meant to improve the delivery of public services to citizens, business and governmental departments alike. Different strategies are used to build E-Government infrastructure and deliver its services to the public. The degree of success that is achieved by different E-Governments in terms of service level and quality of … …Journal of Computer Science, Vol. 8, Issue 3 · 7 Jan 2012 · 7,716 accessesView PDFCite
Research ArticleOpen accessIn the abstractInfluence of E-Service Quality Dimensions on Repurchase Intention for Digital Products: The Role of Satisfaction and Trust Among Young Consumers in Chattogram City, BangladeshMohammad Toufiqur Rahman, Ashfia Khan Ema, Muhammad Abdul AhadThis study aims to analyze the digital product marketplace in Chattogram, Bangladesh by investigating the influence of e-service quality dimensions, namely reliability, responsiveness, security, and convenience, on mobile-first young consumers' satisfaction, trust, and repurchase intention. Using repurchase intention as a primary indicator of digital loyalty, the study contributes to existing literature by considering theories such as the Expectancy-Confirmation Theory, Relationship … …Journal of Computer Science, Vol. 22, Issue 8 · 18 Aug 2026 · 1,642 accessesView PDFCite
Research ArticleOpen accessIn the abstractFuzzyNET: A Fuzzy Logic-Based Framework for Enhancing Urban Efficiency in Smart CitiesHemant Kumar, Safdar Tanweer, Parul Agarwal et al.The smart city paradigm emphasizes the strategic use of IoT, Big Data, and digital technologies to optimize urban operations and improve service delivery for citizens. Embedding digital technologies within operational workflows is driven by the objective of improving efficiency and long-term sustainability. The core transformation is Artificial Intelligence (AI) that revolutionizes management of cities through automation and instantaneous decisions based … …Journal of Computer Science, Vol. 22, Issue 7 · 19 Jul 2026 · 820 accessesView PDFCite
Research ArticleOpen accessIn the abstractLeveraging Machine Learning Techniques to Analyze Consumer Mindset Metrics Embedded in Arabic Dialect Texts Across Social Media PlatformsSafa Khaled Al Sarairah, Mohd Heikal Husin, Noor Farizah IbrahimAs social media grows in popularity around the world, analyzing Arabic texts on these platforms can provide important insights into consumer attitudes and behavior. The complexity and diversity of Arabic and its dialects, however, make it a challenging task. This research raises these challenges by using and comparing the performance of Machine Learning (ML) models for classifying social media comments … …Journal of Computer Science, Vol. 22, Issue 5 · 5 Jun 2026 · 1,301 accessesView PDFCite
Research ArticleOpen accessIn the abstractPeriodic Service Behavior Strain Analysis-Based Intrusion Detection in CloudS. Priya, R. S. PonmagalThe problem of intrusion detection in cloud environments has been well studied. The presence of adversaries would challenge data security in the cloud by generating intrusion attacks towards the cloud data and should be mitigated for the development of the cloud environment. In mitigating intrusion attacks, there exist several techniques in the literature. The method uses different features like frequency … …Journal of Computer Science, Vol. 20, Issue 2 · 28 Dec 2023 · 5,082 accessesView PDFCite
Research ArticleOpen accessIn the abstractComparative Study: Algorithms for Short Message Service ClassificationEvaristus Didik Madyatmadja, Aldi, Fiona Fheren et al.This research aims to classify Short Message Service (SMS) data by applying classification models that have studied SMS data to classify SMS data into SMS spam and SMS ham. The classification model is made from data mining algorithms: Naive Bayes and support vector machine. Before implementing the two algorithms, the SMS data will go through a text preprocessing stage, including … …Journal of Computer Science, Vol. 19, Issue 11 · 29 Sep 2023 · 4,992 accessesView PDFCite
Research ArticleOpen accessIn the abstractCloud Computing Model for E-Commerce in Saudi ArabiaIbrahim AlfadliThe impact of cloud computing can be seen in several industries, including e-learning, healthcare and education. It offers customer service lives with high productivity and minimal cost, producing a high financial value. In contrast to developed countries, the use of cloud computing is still relatively new and is not widely accepted in developing countries like Saudi Arabia (SA). In essence, … …Journal of Computer Science, Vol. 19, Issue 4 · 2 Mar 2023 · 6,391 accessesView PDFCite