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88 articles for “Public Service”
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Research ArticleOpen accessPhrase in the titleSaudi Women's Rights in Civil Public Service SystemDr. Haifa Abdul Rahman Saleh Bin Shalhoub, Dr. Huda Ahmed Al-Khayyal, Dr. Hassa Abdulrahman Al Sanndh, Dr. Hind Fayia Al-ShahraniThis paper aims at understanding the reality of Saudi women's rights in Civil Public service system. In doing so, it aims to examine the planning indicators aimed at increasing awareness about Saudi women’s rights. In order to achieve the objectives of the study, the research uses statistical measures-Mean, Standard Deviation and Independent Sample T-test alongside other scientific test techniques such … …Journal of Social Sciences, Vol. 13, Issue 4 · 16 Nov 2017 · 8,212 accessesView PDFCite
Research ArticleOpen accessPhrase in the titleToward Intelligent Evaluation of Digital Public Services: Evidence from Indonesia’s SIM Online PlatformEvaristus Didik Madyatmadja, Ricky Kosasih, Najla Aurelia Evanthe et al.This investigation examines more than 65,000 user evaluations from the Google Play Store concerning sentiment toward the Digital Korlantas POLRI application. Reviews were systematically processed and categorized through Naïve Bayes, Support Vector Machine, and Random Forest classifiers, thereby highlighting the perceived strengths and weaknesses of the platform. Among the tested models, Naïve Bayes outperformed the others, yielding the greatest accuracy, … …Journal of Computer Science, Vol. 22, Issue 6 · 15 Jun 2026 · 1,345 accessesView PDFCite
Research ArticleOpen accessEvery word in the titleService Quality Dimensions in Public Library: Nothern Area ExperiencedZaherawati Zakaria, Zaliha H. Hussin, Nazni Noordin et al.Problem statement: Service quality has emerged as a key strategic issue in management. The service quality assessment tool SERVQUAL was introduced the dimensions of tangibles, reliability, responsiveness and assurance and empathy dimensions of service quality. Approach: The objective of this study is to investigate which service quality dimensions that mostly influenced the service quality in public library in Sungai Petani. … …Journal of Social Sciences, Vol. 7, Issue 2 · 20 Apr 2011 · 7,939 accessesView PDFCite
Research ArticleOpen accessEvery word in the titlePROCESS MAPPING FOR SERVICE DELIVERY THROUGH NSDG IN PUBLIC TRANSPORTATION IN INDIASanjay K. Dwivedi, Ajay Kumar BhartiThe involvement of e-Governance and Information and Communication Technology (ICT) in service delivery has been affecting every facet of governance. The public transportation sector is also enhancing their administrative and service delivery mechanism using Information and Communication Technologies. The existing public transportations (especially buses under SRTC-State Road Transport Corporations) in India provide cataloging and transaction related information on their websites, … …Journal of Computer Science, Vol. 10, Issue 10 · 12 May 2014 · 6,932 accessesView PDFCite
Research ArticleOpen accessEvery word in the titleAttitudes of Vegetable Farmers Towards Public Agricultural Extension ServicesAli AL-Sharafat, Tala QtaishatAmong vegetable farmers in Jordan, there are conflicting attitudes towards the extension activities provided by the public sector. Some farmers accept and adopt the recommendations of these activities; on the other hand, some people are not satisfied and consider these activities a waste of time for both the farmers and the government. This situation has serious impacts on the quality, … …American Journal of Agricultural and Biological Sciences, Vol. 7, Issue 3 · 19 Sep 2012 · 7,403 accessesView PDFCite
Research ArticleOpen accessEvery word in the titlePublic Funding and Affordability of Substance Abuse Treatment ServicesRoberto A. Trevino, Alan J. RichardProblem statement: Substance abuse continues to cause significant personal, social and economic costs to the US economy. In order to decrease these costs, the goal of the US public health policy has been to increase access to drug treatment services by increasing their affordability. Government policy makers try to achieve such a goal by providing direct public funding to private … …American Journal of Economics and Business Administration, Vol. 4, Issue 1 · 28 Feb 2012 · 8,256 accessesView PDFCite
Research ArticleOpen accessIn the keywordse-Governance Practices in Nepal: Opportunities, Challenges, and Strategies from the Local LevelReg Bahadur Bhandari, Nirav Bhatta et al.This research explores the integration of digital tools for e-governance at local levels in Nepal, with a particular emphasis on the current state of digitalization and the opportunities and challenges encountered at the local level. We collected data using a qualitative research methodology, conducting semi-structured interviews and reviewing relevant documents. The findings reveal substantial advancements in digital tools for public … …Journal of Computer Science, Vol. 22, Issue 1 · 16 Feb 2026 · 2,189 accessesView PDFCite
Research ArticleOpen accessIn the keywordsMeasuring Website Quality using Service Quality and User Satisfaction Dimensions: A Conceptual FrameworkMohammed Ali Albalushi, Zanariah Jano, Indra Devi et al.The study aimed to develop a conceptual framework for measuring the website quality of public sector organizations through users' feedback on service quality and satisfaction. The methodology involved a full review of previous studies on website quality service quality user satisfaction and website quality evaluation models. The review highlighted the need for further research to explore public organizations’ website quality … …Journal of Computer Science, Vol. 18, Issue 7 · 29 Jul 2022 · 6,085 accessesView PDFCite
Review ArticleOpen accessIn the keywordsA Multidimensional Framework for Understanding Internet Information Behavior: Influencing Factors and Progression in the Digital AgeJinyan Liao, Sameer Kumar, Fumitaka FuruokaThis study explores the multidimensional characteristics and influencing factors of Internet information behavior and constructs a theoretical framework to explain user behaviors in information acquisition, dissemination, and sharing. The paper defined the core concepts of Internet information behavior and examined its evolution in the digital era. It categorized information acquisition behaviors based on processing methods, emphasizing the roles of search … …Journal of Social Sciences, Vol. 21, Issue 1 · 9 Jun 2025 · 6,412 accessesView PDFCite
Research ArticleOpen accessIn the keywordsFramework of Public Agency Website Quality Evaluation in the UAEMohammed Ali Albalushi, Zanariah Jano, Indra DeviWebsite quality is among the key drivers of the success of e-government transformation as citizens are more likely to participate when they found a satisfying engagement with a website. This paper proposed a framework of public agency website quality evaluation for the National Media Council, UAE. The study used a quantitative approach where a survey strategy was used to administer … …Journal of Computer Science, Vol. 16, Issue 12 · 24 Dec 2020 · 6,751 accessesView PDFCite