7 results for “Empathy”

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Research ArticleOpen accessEvery word in the titleDevelopment and Psychometric Test of the ‘Empathy and Understanding in the Dementia Index’ for Health ProfessionalsPaul Slater, Kevin Moore, Florence Sharkey, Felicity HassonEmpathy among health professionals requires the application of empathic understanding in practice and in the way, care is provided. To date, few tools have been specifically designed to measure empathy concerning dementia training. Therefore, this study aimed to develop a psychometrically valid and reliable tool to measure empathy among health professionals. A mixed methods sequential exploratory design was adopted guided … …International Journal of Research in Nursing, Vol. 13, Issue 1 · 19 Dec 2022 · 6,910 accessesView PDF Cite

Research ArticleOpen accessIn the keywordsService Quality Dimensions in Public Library: Nothern Area ExperiencedZaherawati Zakaria, Zaliha H. Hussin, Nazni Noordin et al.Problem statement: Service quality has emerged as a key strategic issue in management. The service quality assessment tool SERVQUAL was introduced the dimensions of tangibles, reliability, responsiveness and assurance and empathy dimensions of service quality. Approach: The objective of this study is to investigate which service quality dimensions that mostly influenced the service quality in public library in Sungai Petani. … …Journal of Social Sciences, Vol. 7, Issue 2 · 20 Apr 2011 · 7,939 accessesView PDF Cite

Research ArticleOpen accessIn the keywordsThe Role of Perspective-Taking on Ability to Recognize FearAndrea Trubanova, Inyoung Kim, Marika C. Coffman et al.Impairment in the ability to detect certain emotions, such as fear, is linked to multiple disorders and follows a pattern of inter-individual variability and intra-individual stability over time. Deficits in fear recognition are often related to social and interpersonal difficulties but the mechanisms by which this processing deficit might occur are not well understood. One potential mechanism through which impaired … …Current Research in Psychology, Vol. 6, Issue 2 · 12 Jan 2016 · 8,672 accessesView PDF Cite

Research ArticleOpen accessIn the abstractThe Level of Service Quality and Customer Satisfaction of the Insurance Industries in IndonesiaAgustina HanafiThis survey aims to investigate the level of service quality, client satisfaction and the image of Indonesia in particular insurance companies to PT (Limited Liability Company) Insurance Bumiputera Bumida Palembang. Indirectly influence the quality of services to the corporate image through satisfaction. The method used was descriptive. Data obtained through the distribution of questionnaires to 285 unemployment insurance claims losses … …American Journal of Applied Sciences, Vol. 14, Issue 4 · 12 Apr 2017 · 9,211 accessesView PDF Cite

Research ArticleOpen accessIn the abstractThe Adult Educator of Immigrants as an Intercultural ConsultantAthina A. Sipitanou, Alexandra S. FoukidouProblem statement: Inspired by this multi-cultural situation in Greece and the need of immigrants for participation in adult education, this article examines an aspect of the Adult Educator who has to develop intercultural techniques in the frame of his role in order to become an Intercultural consultant. Therefore the aim of this study is to examine specific characteristics that define … …Journal of Social Sciences, Vol. 8, Issue 2 · 5 Mar 2012 · 8,697 accessesView PDF Cite

Research ArticleOpen accessIn the abstractQuality of Health Services Provided to Iraqis at Jordan Red Crescent Health CentersTaghrid S. SuifanProblem statement: Quality of services measurement has been the concern of many scholars who have tried to develop scales for it. The most popular scale used was SERVQUAL. Hence the aim of this study is to discover the quality of health services provided to Iraqis at Jordan Red Crescent Health Centers in Amman. Approach: A sample study was derived from … …Journal of Social Sciences, Vol. 6, Issue 2 · 30 Jun 2010 · 7,592 accessesView PDF Cite

Research ArticleOpen accessIn the abstractService Quality Perceptions between Cooperative and Islamic Banks of BritainDaing Maruak Sadek, Noor Saliza Zainal, Muhammad Saiful Islami Mohd Taher et al.Problem statement: The objectives of this study were to determine mean comparison all 6 dimensions between Cooperative Bank (CB) and Islamic Bank of Britain (IBB) in Leicestershire, United Kingdom, to compare the ranking for CB and IBB based on the customers preference and lastly to identify the similarities between CB and IBB based on customer preference. Approach: A sample of … …American Journal of Economics and Business Administration, Vol. 2, Issue 1 · 31 Mar 2010 · 9,536 accessesView PDF Cite