Research ArticleOpen accessPhrase in the titleA Social Content Management Model based on the DART ModelWan Azlin Zurita Wan Ahmad, Muriati MukhtarWeb 2.0 has increased the volume of unstructured content which gives rise to the need for a Social Content Management (SCM) model. A review of the literature reveals that research specific in SCM is broad and fragmented. It also highlights the need for a comprehensive SCM model. Due to the specific nature of social content, existing Enterprise Content Management (ECM) … …American Journal of Applied Sciences, Vol. 14, Issue 1 · 31 Dec 2016 · 8,072 accessesView PDFCite