Author

Muriati Mukhtar

e-Service Research Lab, SOFTAM, Faculty of Technology and Information Science, National University of Malaysia, 43600 Bangi, Selangor, Malaysia

3 articles in our journals

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Research ArticleOpen accessA Social Content Management Model based on the DART ModelWan Azlin Zurita Wan Ahmad, Muriati MukhtarWeb 2.0 has increased the volume of unstructured content which gives rise to the need for a Social Content Management (SCM) model. A review of the literature reveals that research specific in SCM is broad and fragmented. It also highlights the need for a comprehensive SCM model. Due to the specific nature of social content, existing Enterprise Content Management (ECM) … …American Journal of Applied Sciences, Vol. 14, Issue 1 · 31 Dec 2016 · 8,075 accessesView PDF Cite

Research ArticleOpen accessOrganization Information Ecology and E-Commerce Adoption: Effect on Organizational SMEs PerformanceFadi Herzallah, Muriati MukhtarElectronic Commerce (EC) has recently become the subject of interest of many researchers involved in behavioral and technology acceptance. EC was heavily studied in developed countries, but there are only a few narrowly focused studies on EC adoption in developing countries, especially in the context of Small and Medium Enterprises (SMEs). Previous researchers have investigated many factors that influence the … …Journal of Computer Science, Vol. 11, Issue 3 · 29 Apr 2015 · 6,787 accessesView PDF Cite

Research ArticleOpen accessA Comparative Study of Enterprise Resource Planning Vs Service Oriented Architecture in Small Medium EnterprisesAli Taei Zadeh, Muriati Mukhtar, Shahnorbanun SahranProblem statement: Enterprise Resource Planning (ERP) systems have such an important role in global success and become more complex over time. Small Medium Enterprises (SMEs) follow large enterprises in using ERP systems while ERPs have not addressed the SME’s specific challenges such legacy systems as the main assets in SMEs that have not considered in ERP solutions as well as … …Journal of Computer Science, Vol. 8, Issue 8 · 6 Aug 2012 · 7,122 accessesView PDF Cite