3 results for “Client Satisfaction”

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Research ArticleOpen accessIn the keywordsThe Level of Service Quality and Customer Satisfaction of the Insurance Industries in IndonesiaAgustina HanafiThis survey aims to investigate the level of service quality, client satisfaction and the image of Indonesia in particular insurance companies to PT (Limited Liability Company) Insurance Bumiputera Bumida Palembang. Indirectly influence the quality of services to the corporate image through satisfaction. The method used was descriptive. Data obtained through the distribution of questionnaires to 285 unemployment insurance claims losses … …American Journal of Applied Sciences, Vol. 14, Issue 4 · 12 Apr 2017 · 9,211 accessesView PDF Cite

Research ArticleOpen accessIn the keywordsCLIENTS’ SATISFACTION WITH REFERRAL SYSTEM IN KARBALAAli A. Kadhim AbutiheenReferral is a dynamic process and it had been recognized as crucial since the Alma Ata declaration in 1978. Hospitals are overcrowded with patients who could be more cheaply treated in smaller facilities is a com-mon feature of poorly functioning Referral System (RS). Client Satisfaction (CS) is an important parameter in the assessment of health care quality. A descriptive cross … …American Journal of Applied Sciences, Vol. 11, Issue 2 · 20 Dec 2013 · 6,662 accessesView PDF Cite

Research ArticleOpen accessIn the abstractImproving Client Internal Capability to Monitor Public-Private Partnerships Projects: A ReviewNoor Amila Wan Abdullah Zawawi, Arazi Idrus, Abdullahi Ahmed Umar, Mohd Faris KhamidiPublic-Private Partnerships (PPP) or Private Finance Initiatives (PFI) are increasingly becoming very popular with governments across the globe for the provision of public infrastructure and services. When contracted, the public sector client believing the private sector will act in accordance with ‘bounded rationality’, ignores the constant monitoring and review process which is an integral part of any project. However, the … …American Journal of Engineering and Applied Sciences, Vol. 5, Issue 4 · 12 Feb 2013 · 7,887 accessesView PDF Cite