Research ArticleOpen accessIn the abstractRelationship Between Total Quality Management Practices and Contractors CompetitivenessFaihan Alotaibi, Rushami Zien Yusoff, Rabiul IslamTotal quality management is basically about continuous organizational success through the employment of customer satisfaction and by basing it on the contribution of all the employees constantly working to enhance processes, services and products. The competitiveness concept has been defined in multitude of ways; in the individual firm’s context, industries context and nation’s context. The aim of the study is … …American Journal of Applied Sciences, Vol. 10, Issue 3 · 17 Mar 2013 · 6,890 accessesView PDFCite
Research ArticleOpen accessIn the abstractUtility Based Scheduling and Call Admission Control for Long Term Evolution NetworksJ. Vijay Franklin, K. ParamasivamIn this study, we propose to design a call admission control algorithm which schedules the channels for Real time and non-real time users. In Long Term Evolution (LTE) 3GPP Networks, several works were done on call admission control but these works rarely considers scheduling of resources to the real time and non-real time users.When the system meets traffic oriented performance … …Journal of Computer Science, Vol. 8, Issue 12 · 13 Dec 2012 · 6,791 accessesView PDFCite
Research ArticleOpen accessIn the abstractAttitudes of Vegetable Farmers Towards Public Agricultural Extension ServicesAli AL-Sharafat, Tala QtaishatAmong vegetable farmers in Jordan, there are conflicting attitudes towards the extension activities provided by the public sector. Some farmers accept and adopt the recommendations of these activities; on the other hand, some people are not satisfied and consider these activities a waste of time for both the farmers and the government. This situation has serious impacts on the quality, … …American Journal of Agricultural and Biological Sciences, Vol. 7, Issue 3 · 19 Sep 2012 · 7,405 accessesView PDFCite
Research ArticleOpen accessIn the abstractRelevance Ranking for Services RetrievalHassania Ouchetto, Ouail Ouchetto, Ounsa RoudiesProblem statement: One of the challenges of e-gov systems is to provide, during a search process, relevant services that meet user expectations. Indeed, obtaining relevant information responding to user queries is a difficult process. It becomes even complex when the query terms have many meanings and do not fit with the vocabulary used by the services. Approach: We propose an … …Journal of Computer Science, Vol. 8, Issue 10 · 27 Aug 2012 · 6,701 accessesView PDFCite
Research ArticleOpen accessIn the abstractRole of Information Technology Infrastructure Library in E-GovernmentMihyar Hesson, Tariq Rahim Soomro, Okan GerayProblem statement: The E-Government implementation has achieved by many countries. This is meant to improve the delivery of public services to citizens, business and governmental departments alike. Different strategies are used to build E-Government infrastructure and deliver its services to the public. The degree of success that is achieved by different E-Governments in terms of service level and quality of … …Journal of Computer Science, Vol. 8, Issue 3 · 7 Jan 2012 · 7,719 accessesView PDFCite
Research ArticleOpen accessIn the abstractThe Impact of Human Resource Practices and Organizational Citizenship Behaviors on Firm PerformanceDavood Babaei, Aminah Ahmad, Khairuddin Idris et al.Problem statement: The examination of organizational citizenship behaviors as the mediating variable through which human resource practices affect firm performance is still scarce. Approach: This study examined the mediation effects of organizational citizenship behaviors on the relationships between selected human resource practices and firm performance. The human resource practices studied were reward and performance appraisal practices and firm performance was … …American Journal of Applied Sciences, Vol. 9, Issue 1 · 5 Nov 2011 · 7,703 accessesView PDFCite
Research ArticleOpen accessIn the abstractAccreditation of Emergency Department at a Teaching Hospital in Tehran University of Medical Sciences in 2010Fereshteh Farzianpour, Roholah Askari, Amin Torabipoor Hamedani et al.Problem statement: Considering the importance of emergency departments in healthcare system and the high mortality rate of patients referred to these departments, it is crucial to provide quality services in emergency departments. Accreditation is a systematic process for improving quality of care and it enables managers to assess and evaluate the healthcare system. Accreditation of an organization provides an obvious … …American Journal of Economics and Business Administration, Vol. 3, Issue 3 · 20 Sep 2011 · 8,285 accessesView PDFCite
Research ArticleOpen accessIn the abstractA Quality of Service Broker Based Process Model for Dynamic Web Service CompositionMaya Rathore, Ugrasen SumanProblem statement: With fast spreading of web services technology over the Internet, the quality aspects of a web service has received significant attention to the practitioners. The quality of web service includes both functional and nonfunctional details. In order to provide the correct and meaningful information to web service consumer, sometimes there is a need to compose existing web services … …Journal of Computer Science, Vol. 7, Issue 8 · 15 Jul 2011 · 6,948 accessesView PDFCite
Research ArticleOpen accessIn the abstractService Quality Dimensions in Public Library: Nothern Area ExperiencedZaherawati Zakaria, Zaliha H. Hussin, Nazni Noordin et al.Problem statement: Service quality has emerged as a key strategic issue in management. The service quality assessment tool SERVQUAL was introduced the dimensions of tangibles, reliability, responsiveness and assurance and empathy dimensions of service quality. Approach: The objective of this study is to investigate which service quality dimensions that mostly influenced the service quality in public library in Sungai Petani. … …Journal of Social Sciences, Vol. 7, Issue 2 · 20 Apr 2011 · 7,941 accessesView PDFCite
Research ArticleOpen accessIn the abstractActivity-Based Costing in the Public SectorAthanasios Vazakidis, Ioannis Karagiannis, Anthi TsialtaProblem statement: In the modern economic environment, the Public Sector aims at the continuous improvement of quality of the provided services. Thus, detailed information with regard to the cost of services is essential along with capable management to take advantage of this information. Approach: The study discussed the basic beginnings, the processes of activity-based costing and whether this costing method … …Journal of Social Sciences, Vol. 6, Issue 3 · 30 Sep 2010 · 9,567 accessesView PDFCite