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114 results for “service support”
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Research ArticleOpen accessIn the abstractMEASURING CUSTOMER’S SATISFACTION ON BUS TRANSPORTATIONRabiul Islam, Mohammed S. Chowdhury, Mohammad Sumann Sarker, Salauddin AhmedThe purpose of the study is to examine the factors measuring customers’ satisfaction, especially the impact of service quality on customers’ satisfaction in public transportation industry in the university town of Sintok located in Kedah province of Malaysia. In order to assess the relationships between service quality and customer satisfaction survey http://www.scientificjournals.org/journals2007/articles/1003.htmdata were collected from 300 Bus commuters. All hypotheses … …American Journal of Economics and Business Administration, Vol. 6, Issue 1 · 23 May 2014 · 10,329 accessesView PDFCite
Research ArticleOpen accessIn the abstractSERVER FAILURES ENABLED JAVASPACES SERVICEMutasem K. Alsmadi, Usama A. Badawi, Hatem M. MoharramJavaSpaces service is a Distributed Shared Memory (DSM) implementation. It has been introduced by Sun Microsystems as a service of the Jini system. Currently, JavaSpaces support client side fault tolerance. It enables both transaction and mobile coordination mechanisms for such purpose. The application failures could be detected and recovered. However, server side failures may occur during the application runtime. Therefore, … …Journal of Computer Science, Vol. 10, Issue 4 · 21 Dec 2013 · 6,643 accessesView PDFCite
Research ArticleOpen accessIn the abstractA NOVEL ARCHITECTURAL FRAMEWORK FOR AGGREGATED SUBSCRIBER PROFILEJagannadham Dulipala, P. SeethalakshmiSubscriber/User’s data in a Communication Service Provider’s (CSP) Environment spread across different &#34silo type&#34 Network Elements (subscriber data sources) and systems such as Customer Relationship Management System (CRM), Home Location Register/Visitor Location Register (HLR/VLR), Home Subscriber Server (HSS), Policy Charging Rules Function (PCRF), Business Support System/Operation Support System (BSS/OSS). The proliferation of convergent telecom applications and value added services necessitates … …Journal of Computer Science, Vol. 10, Issue 3 · 29 Nov 2013 · 6,484 accessesView PDFCite
Research ArticleOpen accessIn the abstractOPTIMIZING BATCH REKEYING INTERVAL FOR SECURE GROUP COMMUNICATION BASED ON QUEUING MODELA. Vasanthi, T. PurusothamanRapid growth of Internet spawns many group oriented multicast applications like Internet pay TV, news dissemination and stock quote system. The fortes of these applications are the support of dynamic, scalable group membership and group members are geographically divergent. As members of the group move in and out, an imperative cryptographic rekeying model should be applied to preserve the confidentiality … …Journal of Computer Science, Vol. 10, Issue 2 · 20 Nov 2013 · 6,456 accessesView PDFCite
Research ArticleOpen accessIn the abstractCOMPARISON FOR WIMAX SCHEDULING ALGORITHMS AND PROPOSAL QUALITY OF SERVICE IMPROVEMENT IN WIMAX NETWORKSR. Nandhini, N. DevarajanThe objective of the broadband wireless technologies is to ensure the end to end Quality of Service (QoS) for service classes. Wimax is a revolution in wireless networks which could support real time multimedia services. In order to provide QoS support and efficient usage of system resources an intelligent scheduling algorithm is needed. The design of detailed scheduling algorithm is … …American Journal of Applied Sciences, Vol. 11, Issue 1 · 19 Nov 2013 · 7,394 accessesView PDFCite
Research ArticleOpen accessIn the abstractA CROSS-LAYER SCHEDULER WITH CHANNEL STATE INFORMATION FOR GUARANTEED QUALITY OF SERVICER. Nandhini, N. DevarajanWiMAX networks are deployed for commercial use because of its nature high bandwidth. This requirement invokes the application level changes in QoS provisioning techniques. The objective of the broadband wireless technologies is to ensure the end to end Quality of Service (QoS) for the service classes. WiMAX is a revolution in wireless networks, which could support real time multimedia services. … …Journal of Computer Science, Vol. 10, Issue 2 · 13 Nov 2013 · 6,976 accessesView PDFCite
Research ArticleOpen accessIn the abstractBUSINESS INTELLIGENCE SERVICE BASED ON ADAPTIVE USER MODELING AND GROUPINGJinhyung Kim, Myunggwon Hwang, Do-Heon Jeong et al.In this study, we suggest the mobile business intelligence service based on adaptive recognition of user intention and usage patterns. This service is named as InSciTe adaptive and based on text mining and semantic web technologies. This service supports not only technology-focusing analysis and prediction but also adaptive recognition about user’s intention by semi-automatic user modeling process. By the adaptive … …Journal of Computer Science, Vol. 9, Issue 10 · 17 Sep 2013 · 6,628 accessesView PDFCite
Research ArticleOpen accessIn the abstractMACHINE LEARNING APPROACHES IN IMPROVING SERVICE LEVEL AGREEMENT-BASED ADMISSION CONTROL FOR A SOFTWARE-AS-A-SERVICE PROVIDER IN CLOUDR. S. Mohana, P. ThangarajSoftware as a Service (SaaS) offers reliable access to software applications to the end users over the Internet without direct investment in infrastructure and software. SaaS providers utilize resources of internal data centres or rent resources from a public Infrastructure as a Service (IaaS) provider in order to serve their customers. Internal hosting can ample cost of administration and maintenance … …Journal of Computer Science, Vol. 9, Issue 10 · 5 Sep 2013 · 6,956 accessesView PDFCite
Research ArticleOpen accessIn the abstractIncreasing Integration Across the Supply Chain Through an Approach to Match Performance and RiskMaria Elena Nenni, Luca GiustinianoIt is well known by researchers and practitioners that shared risks among actors support integration and collaboration across a supply chain. Moreover many authors have linked risk to performance contribution. Nevertheless these ideas remain still theoretical and in literature applications are missing. The aim of this study is to develop a logical framework in which risk, performance and actors are … …American Journal of Applied Sciences, Vol. 10, Issue 9 · 24 Aug 2013 · 7,713 accessesView PDFCite
Research ArticleOpen accessIn the abstractSupporting Best Practices and Standards for Information Technology Infrastructure LibraryTariq Rahim Soomro, Mihyar HessonProblem statement: There are several IT best practices and IT standards, which are independently supporting enterprises. Some of them have similarities and other differ from each other. This study discusses these best practices and standards in contrast with ITIL. Approach: CMMI, CobiT, eTOM, ISO 9000, ISO/IEC 17799, Malcolm Baldrige and Six Sigma will be introduces along with ITIL. Results: This … …Journal of Computer Science, Vol. 8, Issue 2 · 2 Dec 2011 · 7,677 accessesView PDFCite