SOFTWARE PROCESS MATURITY AND CAPABILITY EVALUATION AND ITS IMPLEMENTATION IN THE AREAS OF E-LEARNING ORGANIZATIONS

A detailed literature review revealed that, most of the organizations develop their projects and associated software engineering activities using in-house established methods. There are discrete references in the literature on application of broad based scientific methods in designing and developing process capability and maturity models by software organizations. Documentation and extent of adherence to a well defined organized scientific method plays a major role in standardizing the systems. Capability Maturity Model Integration (CMMI) is a recognized model for providing process maturity and capability in managing the software engineering activities. Further, the area of development of process models for optimization and implementation of thrust areas were not given due attention by researchers. To address above issues, we made an attempt in this study (i) to review the extent to which software organization make use of software process capability models, (ii) to develop an organized software process modeling and (iii) to evaluate its performance through a case study conducted in an IT industry developing E-learning maturity models and to arrive at optimized model for E-Learning thrust areas. The basis for above work is drawn by comparing the existing methods and tools used, with international models. The major contribution of present work is that, the proposed process capability model will enable organizations to follow broad based scientific methods for pre modeling their software activities and will also enable them to form levels that result in bench mark approach for E-Learning modules.