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Research ArticleOpen accessIn the keywordsThe Waiting Space Environment: Perception by DesignFuziah Ibrahim, Wan Mariah Wan Harun, Muna Hanim Abdul SamadProblem statement: The waiting space is the first point of perception and reality that users would encounter when they visit any health institution. The users’ experience in the waiting area is very crucial in determining their preference. The study explored the physical environment of the waiting area which affects the people’s anxiety and perception. The physical environment which links with … …American Journal of Engineering and Applied Sciences, Vol. 3, Issue 3 · 30 Sep 2010 · 8,218 accessesView PDF Cite

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