Research ArticleOpen accessIn the keywordsA Study of Relationship Marketing on Customer SatisfactionSheng Chung LoProblem statement: Developing a sound knowledge on the customers’ necessities and preferences and producing accordingly the companies can lower the chances of losing customers as well as remove negative attitude towards foreign attitudes towards foreign brands. Approach: The research works of different authors have been analysed for performing present a research work on this topic. The study compiles many research … …Journal of Social Sciences, Vol. 8, Issue 1 · 30 Jan 2012 · 10,340 accessesView PDFCite
Research ArticleOpen accessIn the abstractConvergence of GenAI and RPA: A Digital Heaven in Supply Chain Optimization ProcessSaurabh A. Pahune, Zahid Akhtar, Manoj Chandrasekharan et al.One of the most groundbreaking advances in the field of intelligent automation is the merging of Generative Artificial Intelligence (GenAI) and Robotic Process Automation (RPA). This combination unlocks previously unachievable capabilities in automation. RPA (software bots) improves speed and operational efficiency by automating rule-based tasks, Standard Operating Procedures (SOPs), and repetitive workflows. At the same time, it minimizes manual labor … …Journal of Computer Science, Vol. 21, Issue 12 · 8 Feb 2026 · 2,040 accessesView PDFCite
Research ArticleOpen accessIn the abstractModeling of Observer-Based Social Media Marketing for Saudi Arabia ConsumersMahmoud Alblowi, Omar Aloufi, Najmah Fallatah et al.Global change has been significantly amplified by the Internet's swift development of technology. The emergence of social media has marked a significant improvement in communication and information availability. Therefore, the social media marketing industry is a significant area used to advertise a wide range of products. In the Kingdom of Saudi Arabia (KSA), social media platforms have been widely used … …Journal of Computer Science, Vol. 19, Issue 7 · 11 Jun 2023 · 5,814 accessesView PDFCite
Research ArticleOpen accessIn the abstractCritical Success Factors of Information Technology Outsourcing for Emerging MarketsSushil Paudel, Vinish KumarOutsourcing has gained popularity as several large U.S. companies in the 1980 s began delegating IT work to foreign firms. In outsourcing, one party (customer) asks another party (vendor) to do a particular job. Outsourcing has its own advantages, like reducing the cost and time and increasing performance and satisfaction. This study has focused on the critical success factors in … …Journal of Computer Science, Vol. 17, Issue 5 · 18 May 2021 · 8,126 accessesView PDFCite
Review ArticleOpen accessIn the abstractMultimodal Sentiment Analysis: A Comparison StudyIntisar O. Hussien, Yahia Hasan JazyahSentiments and emotions play a pivotal role in our daily lives. They assist decision making, learning, communication and situation awareness in human environments. Sentiment analysis is mainly focused on the automatic recognition of opinions’ polarity, as positive or negative. Nowadays, sentiment analysis is replacing the old web based survey and traditional survey methods that conducted by deferent companies for finding … …Journal of Computer Science, Vol. 14, Issue 6 · 11 Jun 2018 · 9,904 accessesView PDFCite
Research ArticleOpen accessIn the abstractA NOVEL ARCHITECTURAL FRAMEWORK FOR AGGREGATED SUBSCRIBER PROFILEJagannadham Dulipala, P. SeethalakshmiSubscriber/User’s data in a Communication Service Provider’s (CSP) Environment spread across different "silo type" Network Elements (subscriber data sources) and systems such as Customer Relationship Management System (CRM), Home Location Register/Visitor Location Register (HLR/VLR), Home Subscriber Server (HSS), Policy Charging Rules Function (PCRF), Business Support System/Operation Support System (BSS/OSS). The proliferation of convergent telecom applications and value added services necessitates … …Journal of Computer Science, Vol. 10, Issue 3 · 29 Nov 2013 · 6,484 accessesView PDFCite
Research ArticleOpen accessIn the abstractINFLUENCE OF CUSTOMER SATISFACTION ON LOYALTY: A STUDY ON MOBILE TELECOMMUNICATION INDUSTRYMd. Motaher Hossain, Nusrat Jahan SuchyThe mobile telecommunication companies uphold their service quality and change their marketing core strategies to retain their existing customers by enhancing and optimizing the customer loyalty. Therefore, it becomes significant for telecom companies to identify factors of services that influence customer loyalty and in turn creates loyal customers by satisfying them. This present study aims to explore the influence of … …Journal of Social Sciences, Vol. 9, Issue 2 · 20 Aug 2013 · 9,346 accessesView PDFCite
Research ArticleOpen accessIn the abstractIntelligent Apriori Algorithm for Complex Activity Mining in Supermarket ApplicationsV. Ganesh Kumar, K. MuneeswaranAs shopping becomes a shared experience and joint process with friends or family members nowadays, the most important problems arise with variety of products and the product information available in the supermarkets. This study proposes a system that uses Intelligent Apriori algorithm to support consumers in getting the required items from various supermarkets. Also this work intelligently suggests the best … …Journal of Computer Science, Vol. 9, Issue 4 · 9 May 2013 · 6,362 accessesView PDFCite
Research ArticleOpen accessIn the abstractE-Government Readiness Assessment ModelAhmed Al-Omari, Hussein Al-OmariThis study presents a general framework model for E-Government Readiness Assessment. There are six necessary key factors to implement any E-government initiative worldwide. These factors represent the basic components to be assessed before launching the "e-initiative" to guarantee the right implementation in the right direction. The organization building blocks need to be assessed are: Organizational Readiness, Governance and leadership Readiness, … …Journal of Computer Science, Vol. 2, Issue 11 · 30 Nov 2006 · 8,307 accessesView PDFCite