Author

Antonella Cappiello

Department of Economics and Management, Pisa University, Pisa, Italy

2 articles in our journals

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Literature ReviewOpen accessInsurTech Integration: Reshaping the Insurance Value Chain in the Digital AgeAndrea Jonathan Pagano, Antonella Cappiello, Emanuele Vannucci, Chiara D’EliaTo face the radical changes that characterized the competitive scenario over the last years, the insurance industry is turning to digital transformation, adapting innovative business models like those increasingly seen in other industries. The paper explores the impact of ongoing digitization that is greatly affecting the insurance industry and forcing radical change upon corporate culture, products and processes, customer relationships, … …American Journal of Economics and Business Administration, Vol. 16, Issue 1 · 30 Dec 2024 · 8,876 accessesView PDF Cite

Review ArticleOpen accessThe Digital (R)evolution of Insurance Business ModelsAntonella CappielloThe paper focuses on the digital transformation that is greatly affecting the insurance industry and forcing radical change upon corporate culture, products and processes, customer relationship and relations with the sector’s various competitors. By responding to three research questions, the paper aims to contribute to the academic discussion and proposes to offer useful cues of reflection to the insurance management, … …American Journal of Economics and Business Administration, Vol. 12, Issue 1 · 1 Jan 2020 · 16,351 accessesView PDF Cite