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19 articles for “User Feedback”
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Research ArticleOpen accessIn the keywordsToward Intelligent Evaluation of Digital Public Services: Evidence from Indonesia’s SIM Online PlatformEvaristus Didik Madyatmadja, Ricky Kosasih, Najla Aurelia Evanthe et al.This investigation examines more than 65,000 user evaluations from the Google Play Store concerning sentiment toward the Digital Korlantas POLRI application. Reviews were systematically processed and categorized through Naïve Bayes, Support Vector Machine, and Random Forest classifiers, thereby highlighting the perceived strengths and weaknesses of the platform. Among the tested models, Naïve Bayes outperformed the others, yielding the greatest accuracy, … …Journal of Computer Science, Vol. 22, Issue 6 · 15 Jun 2026 · 1,345 accessesView PDFCite
Research ArticleOpen accessIn the keywordsStatistical Analysis and Learning Method on Users' FeedbacksDoris Hooi-Ten Wong, Sureswaran RamadassProblem statement: The purpose of this study was constructing an effective algorithm in order to learn the users’ feedbacks from their displayed visualization. This is due to existing visualization tools typically involve presenting network data regardless of considering level of network data knowledge among different levels of computer users. The machine learning algorithm has been applied in order to find … …Journal of Computer Science, Vol. 7, Issue 9 · 26 Jul 2011 · 6,525 accessesView PDFCite
Research ArticleOpen accessIn the abstractAI-Driven Visual Communication Strategies for Enhancing Engagement in Smart Hospitality PlatformsYudhiet Fajar Dewantara, Yana Erlyana, Lim Jing YiThe rapid evolution of Smart Hospitality has reshaped how tourists interact with service providers. Visual communication plays a pivotal role in influencing engagement, yet most digital content remains generic, limiting brand resonance. This study investigates AI-driven visual communication strategies to enhance engagement by bridging computer science and design communication. A mixed-method approach was employed, starting with the analysis of 120 … …Journal of Computer Science, Vol. 22, Issue 9 · 7 Sep 2026 · 677 accessesView PDFCite
Research ArticleOpen accessIn the abstractIntegration of Local Large Language Models, Retrieval-Augmented Generation, and Adaptive LearningAnass Belcaid, Kamal ReklaouiIn recent years, many schools and teachers have started using closed Large Language Models (LLMs) to help with learning. These tools can be very helpful for tutoring and personal learning, but they also bring serious problems. One big issue is that they use cloud systems, which means student data is sent to outside servers. This can put privacy at risk … …Journal of Computer Science, Vol. 22, Issue 4 · 26 Mar 2026 · 3,923 accessesView PDFCite
Review ArticleOpen accessIn the abstractWeb Scraping for Product Recommendations: A Review of Techniques and ApplicationsAmarinder Kaur, Deepak PrasharA comprehensive method for developing a reliable product recommender system leveraging sophisticated web scraping technologies, machine learning, and natural language processing techniques. The proposed system addresses key challenges in personalized product recommendation, including the difficulty of integrating diverse data from multiple e-commerce platforms, ensuring data quality, and improving recommendation accuracy to enhance user experience. Specifically, this research tackles issues related … …Journal of Computer Science, Vol. 21, Issue 6 · 21 Jun 2025 · 4,225 accessesView PDFCite
Research ArticleOpen accessIn the abstractHuman-Centric Design Integration in UAV Interfaces and Operational Procedures for Enhanced User ExperienceArun Chakravarthy R., Arun M., Sureshkumar C. et al.Unmanned Aerial Vehicles (UAVs) have become essential tools across numerous sectors, including agriculture, disaster response, search and rescue and logistics. While UAV capabilities have rapidly evolved due to technological advancements, the integration of human-centric design principles remains a key area for further improvement. This article provides an in-depth exploration of how user-focused design considerations can enhance UAV interfaces and operational … …Journal of Computer Science, Vol. 21, Issue 4 · 3 Mar 2025 · 5,237 accessesView PDFCite
Research ArticleOpen accessIn the abstractLeveraging Transformer Model for Data-Driven Requirement Engineering: A Case Study of NLP4RE E-Commerce Business Apps in Malaysia and IndonesiaDevi Yurisca Bernanda, Dayang Norhayati Abang Jawawi, Shahliza Abd Halim et al.Data-Driven Requirement Engineering (DDRE) marks a departure from conventional methods, embracing dynamic, user-centric strategies with the help of machine learning and artificial intelligence. As software systems grow more intricate and demand adaptability, a continuous software engineering approach becomes crucial. However, this shift poses challenges in handling data inconsistencies during the elicitation process, leading to software development shortcomings. This study tackles … …Journal of Computer Science, Vol. 20, Issue 11 · 2 Oct 2024 · 5,131 accessesView PDFCite
Research ArticleOpen accessIn the abstractMeasuring Website Quality using Service Quality and User Satisfaction Dimensions: A Conceptual FrameworkMohammed Ali Albalushi, Zanariah Jano, Indra Devi et al.The study aimed to develop a conceptual framework for measuring the website quality of public sector organizations through users' feedback on service quality and satisfaction. The methodology involved a full review of previous studies on website quality service quality user satisfaction and website quality evaluation models. The review highlighted the need for further research to explore public organizations’ website quality … …Journal of Computer Science, Vol. 18, Issue 7 · 29 Jul 2022 · 6,085 accessesView PDFCite
Research ArticleOpen accessIn the abstractConvSVD++: A Hybrid Deep CF Recommender Model using Convolutional Neural NetworkMohamed Grida, Lamiaa Fayed, Mohamed HassanRecommender systems are powerful systems that give added value to business and corporation. They are relatively recent technology and they will only keep improving in the future. The most widely used algorithms for recommender systems are categorized into the traditional recommender and deep-based recommender system. The traditional recommendation algorithm suffers from sparse data that significantly degrades recommendation accuracy. The hybrid … …Journal of Computer Science, Vol. 16, Issue 12 · 13 Jan 2021 · 6,731 accessesView PDFCite
Research ArticleOpen accessIn the abstractExploring a Flexible Scoring Scheme for a Heuristic Search Technique: A Case Study of University TimetablesSangsuree Vasupongayya, Warakorn Sitthirit, Suthon Sae-Wong, Thaniya KaosolThe university course timetabling management system is proposed in this work. The proposed system applies depth-bounded discrepancy search together with the heuristic and the hard-soft constraints to guide the search to a good solution space. To make the proposed system easy to use by a non-technical user, this work explores a scoring scheme including the effects of the ordering heuristics, … …Journal of Computer Science, Vol. 16, Issue 5 · 2 Jun 2020 · 7,359 accessesView PDFCite