Research ArticleOpen accessIn the keywordsSupporting Best Practices and Standards for Information Technology Infrastructure LibraryTariq Rahim Soomro, Mihyar HessonProblem statement: There are several IT best practices and IT standards, which are independently supporting enterprises. Some of them have similarities and other differ from each other. This study discusses these best practices and standards in contrast with ITIL. Approach: CMMI, CobiT, eTOM, ISO 9000, ISO/IEC 17799, Malcolm Baldrige and Six Sigma will be introduces along with ITIL. Results: This … …Journal of Computer Science, Vol. 8, Issue 2 · 2 Dec 2011 · 7,677 accessesView PDFCite