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9 articles for “Chatbot”
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Research ArticleOpen accessEvery word in the titleChatbot for Academic Advising: Case Study at Saudi Electronic UniversityMadawi Faisal Alsoyohi, Nahlah AlgethamiStudent support solutions in higher education are evolving, with an increasing focus on making services more accessible and providing individual assistance. Chatbots are emerging as powerful tools for academic advisors in this environment. This study centers on the design and refinement of a chatbot specifically customized for the requirements of students in higher education. By conducting an extensive analysis of … …Journal of Computer Science, Vol. 22, Issue 3 · 7 Mar 2026 · 2,548 accessesView PDFCite
Research ArticleOpen accessEvery word in the titleOne-Match and All-Match Categories for Keywords Matching in ChatbotAbbas Saliimi Lokman, Jasni Mohamad ZainProblem statement: Artificial intelligence chatbot is a technology that makes interactions between men and machines using natural language possible. From literature of chatbot’s keywords/pattern matching techniques, potential issues for improvement had been discovered. The discovered issues are in the context of keywords arrangement for matching precedence and keywords variety for matching flexibility. Approach: Combining previous techniques/mechanisms with some additional adjustment, … …American Journal of Applied Sciences, Vol. 7, Issue 10 · 31 Oct 2010 · 8,165 accessesView PDFCite
Research ArticleOpen accessEvery word in the titleExtension and Prerequisite: An Algorithm to Enable Relations Between Responses in Chatbot TechnologyAbbas Saliimi Lokman, Jasni Mohamad ZainProblem statement: Artificial intelligence chatbot is a technology that makes interactions between man and machines using natural language possible. From literature, we found out that in general, chatbot are functions like a typical search engine. Although chatbot just produced only one output instead of multiple outputs/results, the basic process flow is the same where each time an input is entered, … …Journal of Computer Science, Vol. 6, Issue 10 · 24 Aug 2010 · 16,993 accessesView PDFCite
Research ArticleOpen accessIn the keywordsThe Use of Chatgpt by Pediatric Physicians in the Management of Childhood Asthma in the City of Marrakech (Morocco)Maryem Labyad, Ghizlane Draiss, Karima El Fakiri et al.Pediatric asthma is a chronic disease requiring continuous management, where digital tools, such as ChatGPT, are beginning to play a vital role, in optimizing physicians' efficiency, reducing their workload, and improving communication with patients. However, its integration raises questions about the accuracy of the information provided and data security. In addition, the use of ChatGPT in clinical practice remains little … …OnLine Journal of Biological Sciences, Vol. 25, Issue 1 · 28 Jan 2025 · 4,726 accessesView PDFCite
Research ArticleOpen accessIn the keywordsAnalysis of Mental Health Counseling Conversation Using Natural Language ProcessingSaad Ahmed, Sidrah Khurshid, Muhammad Imran et al.One of the most significant public health challenges of our day is mental illness. Despite the benefits of psychotherapy and counseling, our understanding of conducting effective counseling conversations has been limited due to a lack of high-quality data with labeled results. This research presents a quantitative analysis of relatively good-quality data scraped from an online counseling forum. The dataset comprises … …Journal of Computer Science, Vol. 20, Issue 3 · 29 Jan 2024 · 5,857 accessesView PDFCite
Research ArticleOpen accessIn the abstractAnalyzing and Automating Customer Service Queries on Twitter Using Robotic Process AutomationT. N. Ram Kumar, Ganeshayya Shidaganti, Prarthana Anand et al.Several product companies have turned to social media to analyze customer satisfaction and provide customer service to disgruntled customers. Product twitter handles are flooded with tweets every day. Customer service professionals struggle to find and resolve complaints from numerous tweets, which results in high wait times for a response, huge costs for the company, and frustrated customers. Automating customer services … …Journal of Computer Science, Vol. 19, Issue 4 · 24 Mar 2023 · 6,659 accessesView PDFCite
Research ArticleOpen accessIn the abstractAspect-Based Sentiment Classification for Detecting the Cognitive Triad Mechanism of DepressionShreekant Jere, Annapurna P PatilThe cognitive triad mechanism of Beck’s cognitive theory is critical for early diagnosis and prognosis of depression. According to the cognitive triad mechanism, negative views about the self, the future, and the world appear to be routine in depressed people, occurring spontaneously. The challenge in the clinical interview is that the individuals may have trouble explaining their past and current … …Journal of Computer Science, Vol. 18, Issue 12 · 28 Nov 2022 · 6,111 accessesView PDFCite
Research ArticleOpen accessIn the abstractUnderstanding Artificial Intelligence Adoption in Vietnam: An Organizational-Level AnalysisDuong Quang Khanh, Nguyen Thi Van Anh et al.This study examines the level, determinants, and perceived outcomes of Artificial Intelligence (AI) adoption in Vietnamese organizations using survey data from 142 employees and managers across multiple sectors. Descriptive statistics, t-tests, ANOVA, and multiple regression were applied to analyze sectoral differences, the role of training, and predictors of AI-enabled work performance. The results show a moderate-to-high level of AI adoption, … …Journal of Computer Science, Vol. 22, Issue 5 · 23 May 2026 · 1,542 accessesView PDFCite
Research ArticleOpen accessIn the abstractA Novel Dialect-Aware Framework for the Classification of Arabic Dialects and EmotionsNasser AlsadhanArabic is one of the oldest languages still in use today. As a result, several Arabic-speaking regions have developed dialects that are unique to them. Dialect and emotion recognition have various uses in Arabic text analysis, such as determining an online customer's origin based on their comments. Furthermore, intelligent chatbots that are aware of a user's emotions can respond appropriately … …Journal of Computer Science, Vol. 21, Issue 1 · 8 Dec 2024 · 5,411 accessesView PDFCite