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69 results for “Service learning”

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Research ArticleOpen accessIn the abstractAnalyzing and Automating Customer Service Queries on Twitter Using Robotic Process AutomationT. N. Ram Kumar, Ganeshayya Shidaganti, Prarthana Anand et al.Several product companies have turned to social media to analyze customer satisfaction and provide customer service to disgruntled customers. Product twitter handles are flooded with tweets every day. Customer service professionals struggle to find and resolve complaints from numerous tweets, which results in high wait times for a response, huge costs for the company, and frustrated customers. Automating customer services … …Journal of Computer Science, Vol. 19, Issue 4 · 24 Mar 2023 · 6,659 accessesView PDFCite
Research ArticleOpen accessIn the abstractCloud Computing Model for E-Commerce in Saudi ArabiaIbrahim AlfadliThe impact of cloud computing can be seen in several industries, including e-learning, healthcare and education. It offers customer service lives with high productivity and minimal cost, producing a high financial value. In contrast to developed countries, the use of cloud computing is still relatively new and is not widely accepted in developing countries like Saudi Arabia (SA). In essence, … …Journal of Computer Science, Vol. 19, Issue 4 · 2 Mar 2023 · 6,391 accessesView PDFCite
Research ArticleOpen accessIn the abstractCyber Security Threats and Countermeasures using Machine and Deep Learning Approaches: A SurveyManjula M, Venkatesh, Venugopal K. R.Recent advancements in e-business, e-healthcare, e-governance, and online digital transactions have brought valuable benefits. Unfortunately, it raises severe cyber-attacks. Cyberattacks disrupt normal operations, try to retrieve confidential information and defense secrets, and subvert the nation’s defense systems and Internet-connected devices. Cyber security solutions are required to detect, analyze, defend against threats and protect sensitive data from unauthorized access. This study … …Journal of Computer Science, Vol. 19, Issue 1 · 4 Jan 2023 · 9,370 accessesView PDFCite
Research ArticleOpen accessIn the abstractA Study to Assess the SkooolTM Healthcare Education Program Among Midwifery Students of the Koforidua Nursing and Midwifery Training CollegeAugustine Kumah, Nicholas Adzaho, Hillary Selassi Nutakor et al.The SkooolTM Healthcare Education program came because of an identified need for improving the quality of pre-service education in Ghana. This was inspired by a desire to tackle the high failure rate of midwifery licensing examinations. The program was piloted in six nursing and midwifery schools. To broaden and reinforce lessons taught and learned in the classroom and skills labs, … …International Journal of Research in Nursing, Vol. 12, Issue 1 · 22 Dec 2021 · 8,187 accessesView PDFCite
Research ArticleOpen accessIn the abstractPredicting the Remaining Lifetime of Distribution Transformers using Machine LearningNtiminity Abontakoyah Enoch, Puguo Gbene George, Justice AningDistribution Transformer is a crucial element in deciding the power flow in large power systems. Their better performance implies high power system efficiency and enhanced power transfer capability. However, various Distribution Transformer failures in the recent past lead to power supply disturbance and have acquired much attention from the electrical intellectuals. It is of considerable significance to accurately get the … …American Journal of Engineering and Applied Sciences, Vol. 13, Issue 4 · 1 Jan 2021 · 6,644 accessesView PDFCite
Research NotesOpen accessIn the abstractMetadata Stewardship and Quality in Telecom SectorBhola Gan Chaudhuri, Shalli RaniThe spread of the telecom network infrastructure, constellations of satellites and the use of the Internet of Things (IoT) have brought about unprecedented volumes of heterogeneous information which facilitate the contemporary monitoring systems of the environment and the earth. Metadata control and information quality have also become significant in the telecom industry in controlling data reliably, enhancing data services, and … …Journal of Computer Science, Vol. 22, Issue 10 · 22 Oct 2026 · 335 accessesView PDFCite
Research ArticleOpen accessIn the abstractAI-Driven Visual Communication Strategies for Enhancing Engagement in Smart Hospitality PlatformsYudhiet Fajar Dewantara, Yana Erlyana, Lim Jing YiThe rapid evolution of Smart Hospitality has reshaped how tourists interact with service providers. Visual communication plays a pivotal role in influencing engagement, yet most digital content remains generic, limiting brand resonance. This study investigates AI-driven visual communication strategies to enhance engagement by bridging computer science and design communication. A mixed-method approach was employed, starting with the analysis of 120 … …Journal of Computer Science, Vol. 22, Issue 9 · 7 Sep 2026 · 677 accessesView PDFCite
Review ArticleOpen accessIn the abstractA Comprehensive Survey on Applications, Challenges, Threats and Solutions in IoT Environment and ArchitectureSadia Waheed, Savera Hanif, Rubab Hafeez et al.The influence of the Internet of Things (IoT) on how people live, interact and conduct business has rapidly increased. Integrating physical objects with electronic networking, or the Internet of Things (IoT), allows for better communication and environment detection. In coming years, higher service levels will be offered by IoT-based technologies, remarkably changing how people would conduct their daily lives. Currently, … …Journal of Computer Science, Vol. 20, Issue 3 · 30 Jan 2024 · 7,261 accessesView PDFCite
Research ArticleOpen accessIn the abstractLooking Inside and Outside the System: Examining the Factors Influencing Distance Learners Satisfaction in Learning Management SystemIbrahim Almarashdeh, Mutasem Khalil Alsmadi, Ghaith Jaradat et al.In the last few years, the use of educational technology, particularly the concept of Learning Management System (LMS), has increased rapidly. With this fast development, the question arises as how to manage the LMS to obtain success and efficiency in online courses. One of the important factors that have received many citations in literature studies (and has a special position … …Journal of Computer Science, Vol. 14, Issue 4 · 5 Apr 2018 · 9,170 accessesView PDFCite
Research ArticleOpen accessIn the abstractAn Efficient Video Compression Framework using Deep Convolutional Neural Networks (DCNN)Kommerla Siva Kumar, P. Bindhu Madhavi, K. JanakiIn the current world, video streaming has grown in popularity and now accounts for a large percentage of internet traffic, making it challenging for service providers to broadcast videos at high rates while utilizing less storage space. To follow inefficient analytical coding design, previous video compression prototypes require non-learning-based designs. As a result, we propose a DCNN technique that integrates … …Journal of Computer Science, Vol. 18, Issue 7 · 13 Jul 2022 · 6,153 accessesView PDFCite