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Research Article · Open access · Published 8 October 2025

User Factors Towards Purchasing Attitudes via E-Commerce in Tangerang City

Veronica1, Julio Evan Desnito1 & Muhaimin Sasni Arita1

Journal of Computer Science, Volume 21, Issue 8, pp. 1845–1854 · doi.org/10.3844/jcssp.2025.1845.1854

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Abstract

Advances in information technology have made the use of the internet a primary need for society, especially in the context of economics, such as e-commerce. Interest in online shopping is increasing, thus driving the growth of e-commerce platforms in Indonesia. This encourages each e commerce platform to implement the best strategy to increase sales, either through improving appearance, adjusting prices, or other aspects. In Indonesia, the use of e-commerce is very large, increasingly driven by rapid technological developments. Many e-commerce platforms have been established in Indonesia, serving a large number of users. This analysis applies a quantitative approach, utilizing a descriptive design that integrates causal relationships. This study identifies factors that influence user attitudes towards purchasing through e-commerce in Tangerang City. The Hypothesis Test results in this study showed 8 hypotheses were accepted, while 2 hypotheses were rejected. The rejected hypothesis showed a T-Statistic value < 1.96 and a P-Value > 0.05. While the accepted hypothesis showed a T Statistic value > 1.96 and a P-Value < 0.05.

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Open access. This article is licensed under a Creative Commons Attribution 4.0 International Licence (CC BY 4.0), as printed on the article, which permits use, sharing, adaptation, distribution and reproduction in any medium or format, as long as you give appropriate credit to the original authors and the source. No permission is needed.

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Veronica, Desnito, J. E. & Arita, M. S. (2025). User Factors Towards Purchasing Attitudes via E-Commerce in Tangerang City. Journal of Computer Science, 21(8), 1845–1854. https://doi.org/10.3844/jcssp.2025.1845.1854

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User Factors Towards Purchasing Attitudes via E-Commerce in Tangerang CityJournal of Computer Science · Volume 21, Issue 8 · pp. 1845–1854 · CC BY 4.0Download