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Research Article · Open access · Published 7 February 2024

Measuring Customers’ Satisfaction Using Sentiment Analysis: Model and Tool

Ahmed Alqurafi, Tawfeeq Alsanoosy
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6Citations (Crossref)

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Citing articles (6)

Read from Crossref’s cited-by service every week, newest first.

  1. doi:10.1109/iccsp68173.2026.11539639Found 6 June 2026
  2. doi:10.1007/978-3-032-04958-2_3Found 21 October 2025
  3. doi:10.1109/icic63915.2024.11116556Found 17 August 2025
  4. doi:10.3390/computers14050191Found 16 May 2025
  5. doi:10.48084/etasr.8302Found 12 October 2024
  6. doi:10.3390/s24113683Found 8 June 2024