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American Journal of Economics and Business Administration

ISSN 1945-5488 (print)eISSN 1945-5496 (online) Open access
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Research Article · Open access · Published 31 January 2011

Involvement of Service Knowledge Management System in Integration of ITIL V3 and Enterprise Architecture

Akbar Nabiollahi, Rose Alinda Alias, Shamsul Sahibuddin
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