Research ArticleOpen accessIn the keywordsCTSS: A Tool for Efficient Information Extraction with Soft Matching Rules for Text MiningA. Christy, P. ThambiduraiThe abundance of information available digitally in modern world had made a demand for structured information. The problem of text mining which dealt with discovering useful information from unstructured text had attracted the attention of researchers. The role of Information Extraction (IE) software was to identify relevant information from texts, extracting information from a variety of sources and aggregating it … …Journal of Computer Science, Vol. 4, Issue 5 · 31 May 2008 · 6,892 accessesView PDFCite
Research ArticleOpen accessIn the abstractMeasuring Customers’ Satisfaction Using Sentiment Analysis: Model and ToolAhmed Alqurafi, Tawfeeq AlsanoosyCustomer reviews are a valuable data resource for business owners and companies. Customers frequently write reviews on many platforms, such as eBay or Amazon. These reviews show, for instance, to what extent customers are satisfied with a service or a product. Therefore, these reviews can be used by companies and business owners to improve their services or products. However, numerous … …Journal of Computer Science, Vol. 20, Issue 4 · 7 Feb 2024 · 6,471 accessesView PDFCite