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Author

Montela Livanto

Department Information System Management, BINUS Graduate Program, Master of Information System Management, Bina Nusantara University, Jakarta, Indonesia
1 article in our journals

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Research ArticleOpen accessEnhancing User Satisfaction and System Trust through Gamification in E-Commerce PlatformsMontela Livanto, Viany Utami TjhinThe increasing adoption of gamification in e-commerce platforms has significantly transformed how people use, engage, and develop their trust in digital systems. Despite this, few empirical studies have so far investigated the integration of gamification with the DeLong and McLean IS Success Model to develop theories of user satisfaction and system trust in emerging markets. This study examines the influence … …Journal of Computer Science, Vol. 22, Issue 4 · 31 Mar 2026 · 1,570 accessesView PDFCite