Research ArticleOpen accessEvery word in the titleSentiment Analysis on User Reviews of Snapchat in IndonesiaEvaristus Didik Madyatmadja, Brigita Christabel Surya Winata, Evelyn Pradhan et al.This research explores the sentiment expressed in Snapchat user reviews within the Indonesian context, leveraging advanced natural language processing techniques and classification models. With a focus on the Indonesian user base, 8,015 reviews from the Google Play Store were analyzed using naive bayes, Support Vector Machines (SVM), and random forest models. The results indicated that the random forest model outperformed … …Journal of Computer Science, Vol. 21, Issue 1 · 2 Jan 2025 · 5,591 accessesView PDFCite