4 articles for “Public Service Optimization”

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Research ArticleOpen accessIn the keywordsToward Intelligent Evaluation of Digital Public Services: Evidence from Indonesia’s SIM Online PlatformEvaristus Didik Madyatmadja, Ricky Kosasih, Najla Aurelia Evanthe et al.This investigation examines more than 65,000 user evaluations from the Google Play Store concerning sentiment toward the Digital Korlantas POLRI application. Reviews were systematically processed and categorized through Naïve Bayes, Support Vector Machine, and Random Forest classifiers, thereby highlighting the perceived strengths and weaknesses of the platform. Among the tested models, Naïve Bayes outperformed the others, yielding the greatest accuracy, … …Journal of Computer Science, Vol. 22, Issue 6 · 15 Jun 2026 · 1,345 accessesView PDF Cite

Research ArticleOpen accessIn the abstractFuzzyNET: A Fuzzy Logic-Based Framework for Enhancing Urban Efficiency in Smart CitiesHemant Kumar, Safdar Tanweer, Parul Agarwal et al.The smart city paradigm emphasizes the strategic use of IoT, Big Data, and digital technologies to optimize urban operations and improve service delivery for citizens. Embedding digital technologies within operational workflows is driven by the objective of improving efficiency and long-term sustainability. The core transformation is Artificial Intelligence (AI) that revolutionizes management of cities through automation and instantaneous decisions based … …Journal of Computer Science, Vol. 22, Issue 7 · 19 Jul 2026 · 820 accessesView PDF Cite

Research ArticleOpen accessIn the abstractBio-inspired Search Approach Cross-Domain Location Mapping for Smart Mobile Service SystemIsrael Edem Agbehadji, Abdultaofeek Abayomi, Murimo B. Mutanga et al.The health care service sector is very critical in every country. Although governments have made significant efforts to improve health infrastructure and train more qualified health professionals, the majority of them cannot find jobs within public health facilities. Furthermore, patients queue at health care facilities for hours daily for basic health care services while job creation and reducing these long … …Journal of Computer Science, Vol. 18, Issue 4 · 26 Apr 2022 · 6,158 accessesView PDF Cite

Research ArticleOpen accessIn the abstractMACHINE LEARNING APPROACHES IN IMPROVING SERVICE LEVEL AGREEMENT-BASED ADMISSION CONTROL FOR A SOFTWARE-AS-A-SERVICE PROVIDER IN CLOUDR. S. Mohana, P. ThangarajSoftware as a Service (SaaS) offers reliable access to software applications to the end users over the Internet without direct investment in infrastructure and software. SaaS providers utilize resources of internal data centres or rent resources from a public Infrastructure as a Service (IaaS) provider in order to serve their customers. Internal hosting can ample cost of administration and maintenance … …Journal of Computer Science, Vol. 9, Issue 10 · 5 Sep 2013 · 6,956 accessesView PDF Cite