2 articles for “Customer Queue Management”

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Research ArticleOpen accessIn the keywordsA Simulation of Mobile-Based Bank Teller Application for Managing Waiting Time of CustomersAhmed Sakr, Omar M. Elzeki, Hazem El-BakryIn business decision-making, the queuing system is one of the options employed to satisfy the demands of a particular service system for resource needs. The queuing theory has been used successfully by various business service industries. There are many types of queuing systems that can predict waiting times and queue lengths. The First In First Out (FIFO) algorithm works like … …Journal of Computer Science, Vol. 19, Issue 3 · 11 Feb 2023 · 6,149 accessesView PDF Cite

Research ArticleOpen accessIn the abstractThe Impact of CRM on the Customer Satisfaction in Agricultural BankMohammad Ali Sarlak, Rasool Sanavi FardProblem statement: There is much research on this subject, but none of them is about the use of customer relationship management for boosting the bank customer satisfaction. While we have not any study about customer satisfaction in Agricultural Bank especially in Qom providence. Approach: The research method was applied one and from viewpoint of the process, was considered to be … …American Journal of Economics and Business Administration, Vol. 1, Issue 2 · 30 Jun 2009 · 8,179 accessesView PDF Cite