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226 results for “Service quality”
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Research ArticleOpen accessIn the keywordsA Questionnaire Approach for User Trust Adoption in Palestinian E-Government nitiativeMohannad Moufeed Ayyash, Kamsuriah Ahmad, Dalbir SinghProblem statement: The present study attempts to identify the construct that impacts the user's trust in e-Government initiative and its adoption in Palestinian public sector organizations. Approach: It utilized a quantitative approach using survey based questionnaire as its primary research methodology. Results: The related constructs were: Information quality, system quality and service quality, perceived ease of use, perceived usefulness, security … …American Journal of Applied Sciences, Vol. 8, Issue 11 · 10 Oct 2011 · 7,445 accessesView PDFCite
Research ArticleOpen accessIn the keywordsSuitability of Data Intensive Application in a Bandwidth Constrained Global Grid NetworkT.R. Srinivasan, R. ShanmugalakshmiProblem statement: To check the suitability of real time data intensive applications in a global grid network. Approach: With improved bandwidth availability, taking the grid to the internet is becoming a reality. However issues’ regarding the security and bandwidth utilization needs to be understood as these factors become crucial to the success of the grid as a commercial model. Results: … …American Journal of Applied Sciences, Vol. 8, Issue 5 · 17 May 2011 · 6,774 accessesView PDFCite
Research ArticleOpen accessIn the keywordsQuality of Health Services Provided to Iraqis at Jordan Red Crescent Health CentersTaghrid S. SuifanProblem statement: Quality of services measurement has been the concern of many scholars who have tried to develop scales for it. The most popular scale used was SERVQUAL. Hence the aim of this study is to discover the quality of health services provided to Iraqis at Jordan Red Crescent Health Centers in Amman. Approach: A sample study was derived from … …Journal of Social Sciences, Vol. 6, Issue 2 · 30 Jun 2010 · 7,596 accessesView PDFCite
Research ArticleOpen accessIn the keywordsPerception Mapping of Travelers: Case of Six Indian Domestic AirlinesShobhit Agarwal, A. K. DeyProblem statement: A comparison of customer satisfaction based on service quality as perceived by air travelers was done among six domestic airlines. Literature review suggested that flying experience has three stages: Pre-flight, in-flight and post-flight and a set of six variables can be used to measure satisfaction. These variables are: Ease of bookings through the website/call center; Hassle free check … …American Journal of Economics and Business Administration, Vol. 2, Issue 2 · 30 Jun 2010 · 7,449 accessesView PDFCite
Research ArticleOpen accessIn the keywordsAnalytic Performability Model of Vertical Handoff in Wireless NetworksGowrishankar, G. N. Sekhar, P. S. SatyanarayanaProblem statement: The next generation wireless systems should be designed to support heterogeneous traffic with seamless mobility. A single network alone cannot cope up with such heterogeneous requirements. Hence it is desirable to interoperate between diverse and complementary Radio Access Technologies (RATs). In such system, user will switch between different Radio Access Technologies (RATs) to satisfy the User/application requirement and … …Journal of Computer Science, Vol. 5, Issue 6 · 30 Jun 2009 · 7,233 accessesView PDFCite
Research ArticleOpen accessIn the keywordsPerformance Enhancement on Voice using VAD Algorithm and Cepstral AnalysisT. Ravichandran, K. D. SamyThe Transport of Voice Over Network has been existing for a long time. Due to the bad quality of speech and absence of useful service, it has not yet been widely spread. The benefits of reduced cost and bandwidth savings of carrying voice over data network is associated with Quality of Service (QoS). Many different techniques and protocols are used … …Journal of Computer Science, Vol. 2, Issue 11 · 30 Nov 2006 · 6,587 accessesView PDFCite
Research ArticleOpen accessIn the keywordsPerformance Evaluation of Implementing Calls Prioritization with Different Queuing Disciplines in Mobile Wireless NetworksSalman A. AlQahtani, Nasser-Eddine RikliIt is known that efficient call handling mechanisms can greatly improve cellular network performance. One way to improve system performance of cellular network is to use efficient handover schemes when users changes between cells. This paper focuses on the performance evaluation of originating and handover calls prioritization using different queue size and discipline. Both calls will be queued until they … …Journal of Computer Science, Vol. 2, Issue 5 · 31 May 2006 · 6,472 accessesView PDFCite
Research ArticleOpen accessIn the keywordsA Simulation-Based Comparison of Multimedia Traffic Prioritization Schemes for High-Performance Input-Queued Packet SwitchesSalman A. AlQahtaniThis study investigates the problem of enabling Quality of Service (QoS) of multimedia traffic at the input port of high-performance input-queued packet switches using a simulation-based evaluation. We focus on the possibility of assuring QoS of multimedia traffic in such switches by implementing traffic prioritization at the input port where each input-queue has been modified to provide a separate buffer … …Journal of Computer Science, Vol. 2, Issue 4 · 30 Apr 2006 · 7,077 accessesView PDFCite
Research ArticleOpen accessIn the keywordsQuality Measurements on the Radio Interface of the Mobile Communication in the Proximity of the Power SystemSaid Ghnimi, Adnen Rajhi, Ali Gharsallah, Fakhreddine KhlifaProblem statement: The electric power lines and its associated equipments generally produce an electromagnetic noise in their environment, which are likely to have dangerous effects on propagation environment to the Global System for Mobile communication (GSM) cellular mobile network. Approach: In this study, we analyzed the characteristics of the power line noise and its correlation with the GSM burst; showing … …American Journal of Applied Sciences, Vol. 8, Issue 5 · 26 Mar 2015 · 7,005 accessesView PDFCite
Research ArticleOpen accessIn the keywordsOn the Fly Negotiation for Urgent Service Level Agreement on Intercloud EnvironmentNawfal A. Mehdi, Ali Mamat, Hamidah Ibrahim, Shamala K. SubramaniamProblem statement: Impatient jobs are the jobs that have strict constraints in starting and completion time and need a fast response and attention in mapping to resources. The negotiation process in cloud computing needs a customer-provider agreement that leads to loss of a significant amount of time for impatient jobs. The huge increasing in cloud service providers makes selecting the … …Journal of Computer Science, Vol. 7, Issue 10 · 11 Aug 2011 · 7,953 accessesView PDFCite