Research ArticleOpen accessIn the abstractThe Effectiveness of Quality Circle Participation in Industrial and Service Organizations in MalaysiaT. R. Abo-Alhol, M. Y. Ismail, S. M. Sapuan, M. M. HamdanQuality Circle (QC) proponents suggest a wide array of positive results when this participation technique is used either in manufacturing or in service sector. This study is to determine whether QCs in one sector are performing more effectively than the other. This assessment includes technical aspects, length of participation, training, members' feelings about QCs, job satisfaction and job commitment. The … …Journal of Social Sciences, Vol. 1, Issue 1 · 6 Mar 2005 · 7,406 accessesView PDFCite