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Research ArticleOpen accessIn the abstractAnalyzing and Automating Customer Service Queries on Twitter Using Robotic Process AutomationT. N. Ram Kumar, Ganeshayya Shidaganti, Prarthana Anand et al.Several product companies have turned to social media to analyze customer satisfaction and provide customer service to disgruntled customers. Product twitter handles are flooded with tweets every day. Customer service professionals struggle to find and resolve complaints from numerous tweets, which results in high wait times for a response, huge costs for the company, and frustrated customers. Automating customer services … …Journal of Computer Science, Vol. 19, Issue 4 · 24 Mar 2023 · 6,659 accessesView PDFCite
Research ArticleOpen accessIn the abstractAdaptive Synthetic Oversampling Algorithm for Handling Class Imbalance in Multi-Class Data Stream ClassificationPriya S., Annie UthraConcept drift and class imbalanced data are major challenging processes involved in modern streaming data classification. Particularly, when integrated with difficult factors like the existence of noise, overlapping class distribution, concept drift, and data imbalance can considerably affect the classifier results. In addition, various challenges affect the performance of the existing oversampling schemes such as SMOTE and its derivatives. Regardless … …Journal of Computer Science, Vol. 18, Issue 7 · 26 Jul 2022 · 5,809 accessesView PDFCite
Research ArticleOpen accessIn the abstractA Blockchain-Enabled Scalable Network Log Management SystemMohammad Habibullah Rakib, Showkot Hossain, Mosarrat Jahan, Upama KabirLog data is an essential tool to identify the footprint of unauthorized activities executed in a network system. Hence, a compact storage mechanism is required for the massive volume of log data to protect them from malicious tampering attacks. In this regard, Blockchain (BC) has been used to design tamper-proof storage of log records. However, the existing BC-based solutions cannot … …Journal of Computer Science, Vol. 18, Issue 6 · 15 Jun 2022 · 7,177 accessesView PDFCite
Research ArticleOpen accessIn the abstractA Novel Approach for Discovering the Patterns by using PDBD Model in Big DataKamatchi Sundravadivelu, Muthuraman ThangarajBig data is a term that refers to information collected from a wide range of sources, including transaction processing systems, sensors, digital photographs, internet click stream logs, movies, and social media. The goal of text mining is to reveal new patterns and relationships that could lead to the discovery of previously unknown sources. It provides ample scope for interpretation of … …Journal of Computer Science, Vol. 18, Issue 5 · 21 May 2022 · 6,045 accessesView PDFCite
Research ArticleOpen accessIn the abstractData Clustering-based Metaheuristic for Physical Internet Supply Chain NetworkAbdelsamad Chouar, Samir Tetouani, Aziz Soulhi, Jamila ElalamiIn this study, a data clustering-driven technique is proposed for a Physical Internet Supply Chain Network (PI-SCN) to reduce data complexity, process time compression, and lankness of process optimization. Given a set of data points, a clustering algorithm aims to classify each data-points into a specific group. Each group should have similar properties and/or features, while data points in different … …Journal of Computer Science, Vol. 18, Issue 4 · 21 Apr 2022 · 6,472 accessesView PDFCite
Research ArticleOpen accessIn the abstractS-CPM: Semantic-Similarity Cluster based Privacy Preservation Model with Cell Generalization PrincipleSatish B Basapur, B S Shylaja, VenkateshTimely data analysis on a wide variety and a large volume of data unveil valuable information or new insights. The analysis results could be used to innovate new avenues in health care service, business and e-service, etc. However, releasing, storing and reusing sensitive data to third parties results in breaching the data privacy of the individual. To combat privacy breach … …Journal of Computer Science, Vol. 18, Issue 3 · 17 Mar 2022 · 6,314 accessesView PDFCite
Research ArticleOpen accessIn the abstractEscalating SVM-Efficiency by Sequential QP LP and Slack Variable AnalysisAmit Kumar Kundu, Rezaul Karim, Ali Ahmed AveSupport Vector Machine (SVM) is a highly attractive algorithm among many machine learning models due to its generalization power and classification performance based on sound mathematical formulation being convex that offers global minimum. However, despite being sparse, its high classification cost from kernel execution with Support Vectors (SVs) reduces the user's interest when there are hard computational constraints in the … …Journal of Computer Science, Vol. 19, Issue 10 · 6 Sep 2023 · 5,913 accessesView PDFCite
Research ArticleOpen accessIn the abstractSafeguarding Electronic Health Records: A Review of Privacy and Security in EHR WorkflowsGayathri Hegde M, P. Deepa Shenoy, Venugopal K RElectronic Health Records (EHRs) have revolutionized the healthcare industry by improving the accessibility to patient data, optimizing workflows and refining clinical decision making. The increasing use of digital records raises serious privacy and security concerns, particularly about healthcare data storage and management, access and retrieval, and sharing and interoperability. This survey paper comprehensively reviews existing privacy-preserving and security-enhancing approaches across … …Journal of Computer Science, Vol. 21, Issue 11 · 18 Dec 2025 · 2,233 accessesView PDFCite
Research ArticleOpen accessIn the abstractTransverse Bed-Slope, Lateral Bed-Load Rate and Bed-Load Deviation Angle in Meandering Alluvial StreamsYoussef Ismail HafezA novel expression for the deviation angle of the bed-load discharge is developed which allows its distinction with the other deviation angles of the flow velocity and boundary shear stress. A transverse bed-slope equation is developed which compares very well with experimental data and field data at the Fall River and Muddy Creek, USA. Stream-wise computations are successfully performed of … …American Journal of Environmental Sciences, Vol. 20, Issue 1 · 9 Sep 2024 · 4,912 accessesView PDFCite
Research ArticleOpen accessIn the abstractDeep Learning Approach to Mitigate DDoS Attacks in SDNHema Surendrakumar Dhadhal, Paresh Kotak, Parvez Faruki, Atul GonsaiThe rise of Distributed Denial of Service (DDoS) attacks remains a significant obstacle to network security and availability. This abstract presents a new hybrid model for DDoS mitigation in Software-Defined Networking (SDN) environments, combining a Semi-supervised Deep Extreme Learning Machine (Semi-Deep ELM) with a hybrid architecture. SDN's centralized control and programmability create an ideal platform for implementing advanced mitigation strategies. … …Journal of Computer Science, Vol. 20, Issue 9 · 5 Jul 2024 · 5,338 accessesView PDFCite