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63 articles for “Sentiment Analysis (SA)”
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Research ArticleOpen accessEvery word in the titleMeasuring Customers’ Satisfaction Using Sentiment Analysis: Model and ToolAhmed Alqurafi, Tawfeeq AlsanoosyCustomer reviews are a valuable data resource for business owners and companies. Customers frequently write reviews on many platforms, such as eBay or Amazon. These reviews show, for instance, to what extent customers are satisfied with a service or a product. Therefore, these reviews can be used by companies and business owners to improve their services or products. However, numerous … …Journal of Computer Science, Vol. 20, Issue 4 · 7 Feb 2024 · 6,471 accessesView PDFCite
Research ArticleOpen accessEvery word in the titleAnalysing Domain-Specific Sentiments in Healthcare: SentiWordNet Adjusted Vader Sentiment Analysis (SAVSA)Thambusamy Velmurugan, Sridevi Perumal ChokkalingamSentiment analysis, the process of understanding people's emotions and opinions in the digital age, holds significant importance for both content creators and consumers in the era of abundant online content. However, accurately gauging sentiment can be challenging, particularly when individuals employ specialized language and online shorthand. This research work presents a novel approach to sentiment analysis known as SentiWordNet Adjusted … …Journal of Computer Science, Vol. 20, Issue 3 · 16 Jan 2024 · 5,939 accessesView PDFCite
Research ArticleOpen accessEvery word in the titleImprovement of Moroccan Dialect Sentiment Analysis Using Arabic BERT-Based ModelsGhizlane Bourahouat, Manar Abourezq, Najima DaoudiThis study addresses the crucial task of sentiment analysis in natural language processing, with a particular focus on Arabic, especially dialectal Arabic, which has been relatively understudied due to inherent challenges. Our approach centers on sentiment analysis in Moroccan Arabic, leveraging BERT models that are pre-trained in the Arabic language, namely AraBERT, QARIB, ALBERT, AraELECTRA, and CAMeLBERT. These models are … …Journal of Computer Science, Vol. 20, Issue 2 · 27 Dec 2023 · 6,545 accessesView PDFCite
Research ArticleOpen accessEvery word in the titleSentiment Analysis on User Reviews of Mutual Fund ApplicationsEvaristus Didik Madyatmadja, Shinta, Devi Susanti et al.The primary goal of this study is to compare the accuracyof the results of sentiment analysis using the Naive Bayes, Support VectorMachine (SVM), and Random Forest methods on one of the mutual fund application’s user reviews.The second goal is to identify user reviews of the mutual fund app to gaininsight into the topics covered by each sentiment. The user reviews … …Journal of Computer Science, Vol. 18, Issue 10 · 26 Sep 2022 · 6,441 accessesView PDFCite
Research ArticleOpen accessEvery word in the titlePsychological Behavior Prediction through Sentiment Analysis Technics: Transformers and ML ApproachMaryame Naji, Najima Daoudi, Rachida AjhounIn the era of the COVID-19 epidemic, governmentshave imposed nationwide lockdowns, which make a huge change to people's dailyroutines. This last impacts indirectly the well-being of people's mentalhealth. And due to social media, many conversations about these phenomena occuronline, especially those related to people's emotions. Which brought challengesand opportunities for sentiment analysis researchers. In this article, we areinterested in extracting … …Journal of Computer Science, Vol. 18, Issue 9 · 14 Sep 2022 · 5,753 accessesView PDFCite
Research ArticleOpen accessEvery word in the titleTwitter Sentiment Analysis for Reviewing Tourist Destinations in Saudi Arabia using Apache Spark and Machine Learning AlgorithmsWala Awadh Alasmari, Hoda Ahmed AbdelhafezThe appearance of big data has created new challenges for data analysis teams especially dealing with unstructured data in text form. Many applications increasingly include a large amount of this type of data. Example of such data is data collected from Twitter. Adequate use of Machine Learning (ML), big data tools and social media platforms can solve several problems. The … …Journal of Computer Science, Vol. 18, Issue 3 · 7 Apr 2022 · 7,241 accessesView PDFCite
Research ArticleOpen accessEvery word in the titleSocial Media Sentiment Analysis: The Hajj Tweets Case StudyMohammad Ashraf Ottom, Khalid M.O. NaharAbout forty five percent of the world's population use social networks, thinking of using these platforms seemed to find people's opinions and feelings on various topics. Companies that offer their services and products to customers focus on the subject for future improvement. Thus, serious thinking began to analyze the views of people across different social platforms and also to develop … …Journal of Computer Science, Vol. 17, Issue 3 · 20 Mar 2021 · 7,759 accessesView PDFCite
Research ArticleOpen accessEvery word in the titleSentiment Analysis of Arabic Reviews for Saudi Hotels Using Unsupervised Machine LearningSamar Alosaimi, Maram Alharthi, Khloud Alghamdi et al.Virtual worlds such as social networking sites, blogs and content communities are extremely becoming one of the most powerful sources for news, markets, industries etc. These virtual worlds can be used for many aspects, because they are rich platforms full of feedback, emotions, thoughts and reviews. The main objective of this paper is to cluster Arabic reviews of Saudi hotels … …Journal of Computer Science, Vol. 16, Issue 9 · 25 Sep 2020 · 7,156 accessesView PDFCite
Research ArticleOpen accessEvery word in the titleRHALSA: Ranking Hotels using Aspect Level Sentiment AnalysisNibedita Panigrahi, Asha TOpinion play a vital role which impacts the business in large extent. Users by-and-large depend on the reviews of others to avail the services. Online hotel bookings are becoming popular because of mobile applications being used on smart phones for placing the bookings from far away in advance along with the access to their reviews on different aspects. In this … …Journal of Computer Science, Vol. 14, Issue 11 · 15 Nov 2018 · 7,542 accessesView PDFCite
Research ArticleOpen accessEvery word in the titleSentiment Analysis of French Tweets based on Subjective Lexicon Approach: Evaluation of the use of OpenNLP and CoreNLP ToolsAbdelkader Rhouati, Jamal Berrich, Mohammed G. Belkasmi, Toumi BouchentoufNowadays, sentiment analysis is becoming a very important issue of research. This paper present experimentation on sentiment analysis based on subjective lexicon method. This experimentation is tested over French tweets using "Public Opinion Knowledge (POK)" platform. POK is a platform consists in getting public opinion orientation from text extracted from social network and blogs, which we have developed and presented … …Journal of Computer Science, Vol. 14, Issue 6 · 25 Jun 2018 · 8,339 accessesView PDFCite