Review ArticleOpen accessIn the author namesUtilizing Large Language Models in Business Process Management: Applications and ChallengesMahmoud Boghdady Abdel Wahab, Sherif A. Mazen, Iman M. A. HelalLarge Language Models (LLMs) have recently been used in numerous domains, such as Business Process Management (BPM), which has significantly advanced. With LLMs' ability to understand language, reason, and tackle new challenges with minimal guidance, they offer an exciting opportunity to rethink and improve BPM practices. This systematic literature review examines insights from 42 peer-reviewed studies to understand how LLMs … …Journal of Computer Science, Vol. 21, Issue 8 · 8 Oct 2025 · 4,462 accessesView PDFCite