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3 results for “Anand Kumar”

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Research ArticleOpen accessIn the author namesAnalyzing and Automating Customer Service Queries on Twitter Using Robotic Process AutomationT. N. Ram Kumar, Ganeshayya Shidaganti, Prarthana Anand et al.Several product companies have turned to social media to analyze customer satisfaction and provide customer service to disgruntled customers. Product twitter handles are flooded with tweets every day. Customer service professionals struggle to find and resolve complaints from numerous tweets, which results in high wait times for a response, huge costs for the company, and frustrated customers. Automating customer services … …Journal of Computer Science, Vol. 19, Issue 4 · 24 Mar 2023 · 6,667 accessesView PDFCite
Research ArticleOpen accessIn the author namesTHE PROBABLE MEDICINAL USAGE OF CASSIA TORA: AN OVERVIEWSantosh Kumar Shukla, Anand Kumar, Marcelle Terrence et al.Cassia tora (C. tora) is a small shrub budding as weed in Asian and African countries. It is a known edible leafy vegetable taken up by Asians. From time immemorial, different parts of C. tora have found application in Indian and Chinese medicine. Its varying useful medicinal effects are well documented in many publications. In this review we have compiled … …OnLine Journal of Biological Sciences, Vol. 13, Issue 1 · 17 Jan 2013 · 8,049 accessesView PDFCite