Mapping a Strategic Human Resource Information System for Society 5.0

Technology implementation in the Society 5.0 era has significant consequences for every industry, especially in the freight service sector. Era Society 5.0 emerged in anticipation of disruption due to the industrial revolution 4.0, which would degrade Human Resources (HR). The amount of information that must be managed related to HR raises problems, namely untidy data management, difficulty accessing employee data and difficulty finding pay slips, causing HR to be unable to contribute appropriately to the industry. In addition to experiencing problems with data completeness, the freight service industry is also experiencing problems with employees attending to be fully recorded due to manual data collection to the confusion of performance appraisal, which causes errors in giving bonuses. Based on the background of these problems, a new management solution is needed, namely the Human Resource Information System (HRIS). However, before implementing HRIS, the freight service industry needs to develop an HR management planning strategy using the help of the Plan, Do, Control, Act (PDCA) method. The research phase begins with a literature study and data collection. Mapping business processes and problems experienced is the basis for mapping the HR management strategy for making HRIS. Then, the HRIS realization process is measured by defining the cycles that go through based on the previous strategy design. The results of this study are in the form of proposed strategies for how HRIS impacts industry, especially in the Society 5.0 era, using analysis Performance, Information, Economic, Control, Efficiency, Service (PIECES). This study aims to develop the primary human resource management strategy used in the HRIS of the freight forwarding service industry. Thus, this strategy hopes to be used to face the defiance of the Society 5.0 era.