Intelligent Product based on Mobile Agent to Accelerate the New Product Development Process

To improve the ever-increasing demands products that are customized, all business activities performed along the product life cycle must be coordinated and efficiently managed along the extended enterprise. For this, enterprise had wanted to retain control over the whole product lifecycle especially when the product is in use/repair/recycling (End of Life phase). Although there have been many previous research works about product lifecycle management in the Beginning of Life (BOL) and Middle of Life (MOL) phases, few addressed the End of Life (EOL) phase, in particular. In this study, based on Auto-ID combined with mobile multi-agent system technologies, we will try to improve innovation: (a) by minimize the lunch phase, (b) and the involvement of the customer in product lifecycle (voice of customer).