A Cooperative Intelligent Decision Support System for Contingency Management

Traditional Decision Support Systems (DSS) give not enough possibilities of intervention to the user. These systems are reduced to an insular and very technical state in which the objective is not support decision but to dump data on the screen in the hope that the user will know what to do with. In complex situations, decision is not structured and it becomes primordial to design intelligent and cooperative systems allowing a joint resolution of problem based on dynamic sharing of the tasks between the user and the system and according to problems to be solved. In this perspective, we propose a cooperative architecture for intelligent decision support system. The framework embeds expert knowledge within the DSS to provide intelligent DSS using collaboration technologies by putting the decision maker effectively in the loop of the decision process. To this end, we used a structure based on domain and task conceptual modelling. Applicability and relevance of this model are illustrated through a case study where the system and the operator cooperate in decision problem which consists of identifying boiler defects, diagnosing and suggesting actions of cure.