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Research Article · Open access · Published 2 March 2017

Measuring three Demarketing Cases using Statistical Methods

Eunice Lebogang Sesale1, Mantepu Tshepo Mase Tshaba1, Tshepo Matsose1, Gezani Richman Miyambu1 & Solly Matshonisa Seeletse1

American Journal of Applied Sciences, Volume 14, Issue 3, pp. 365–371 · doi.org/10.3844/ajassp.2017.365.371

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Abstract

This paper applies statistical measures to illustrate effects of 'demarketing' in three case studies. The first case involves a leading Internet café which had recently lost customers to rivals in the same trading environment. The second one involves a reputable Chicken farm that had also lost many clients. The third one involves a Catering services company that had lost some of its customers. The three cases are respectively labelled 'Int café', 'Chicken farm' and 'Catering services'. Despite these being dissimilar cases, some similarities occurred with the way they lost favor with their clients. The paper calculates and compares the demarketing effects in the three cases using the measures.

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Open access. This article is licensed under a Creative Commons Attribution 3.0 Licence (CC BY 3.0), as printed on the article, which permits use, sharing, adaptation, distribution and reproduction in any medium or format, as long as you give appropriate credit to the original authors and the source. No permission is needed.

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Sesale, E. L., Tshaba, M. T. M., Matsose, T., Miyambu, G. R. & Seeletse, S. M. (2017). Measuring three Demarketing Cases using Statistical Methods. American Journal of Applied Sciences, 14(3), 365–371. https://doi.org/10.3844/ajassp.2017.365.371

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Measuring three Demarketing Cases using Statistical MethodsAmerican Journal of Applied Sciences · Volume 14, Issue 3 · pp. 365–371 · CC BY 3.0Download