A Hybrid Decision-Making Model for Maintenance Prioritization in Health Care Systems

Clinical engineering departments have to establish and continuously regulate a Medical Equipment Management Program (MEMP) to ensure a high reliability and safety of their critical medical devices. Asset criticality assessment is an essential element of reliability centered maintenance and risk-based maintenance, especially when enormous various devices exist and the worst failure consequences are not evident. This paper presents a new risk-based prioritization framework for maintenance decisions. We propose a Multi-Expert Multi-Criteria decision making (MEMC) model to classify medical devices according to their criticality and we describe how obtained scores are used to set up guidelines for appropriate maintenance strategies.