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Research Article · Free to read · Published 20 December 2013

EVALUATION OF SERVICE TRANSACTIONS AND SELECTION OF QUALITY OFFERED SERVICES IN A BUSINESS ENVIRONMENT

M. Alamelu1 & A. M.J. Mohamed Zubair Rahman2

American Journal of Applied Sciences, Volume 11, Issue 2, pp. 207–215 · doi.org/10.3844/ajassp.2014.207.215

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Abstract

The application of service oriented architecture in business is to meet the best quality requirements to the customers and providers. Where, service evaluations are carried out based on the quality attributes of scalability, usability, security, performance. In past many evaluation systems have been proposed for business applications with different criteria. However, security metric to be considered this study proposes a new Analysis Estimator Service (AES) system to analyze and estimate the transaction data from the multiple scalable factors. For this purpose two types of estimations namely, Transaction Service (TS) and Quality Service (QS) Estimators are proposed to evaluate the transactions concerning Security and Quality. From this estimation analysis, it is observed that the transaction data achieves two beneficial advantages of secured data transmission and offered quality services to the customers. So in this proposed approach customers have the clear view to analyze and estimate the service data to-From the providers.

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Alamelu, M. & Rahman, A. M. M. Z. (2014). EVALUATION OF SERVICE TRANSACTIONS AND SELECTION OF QUALITY OFFERED SERVICES IN A BUSINESS ENVIRONMENT. American Journal of Applied Sciences, 11(2), 207–215. https://doi.org/10.3844/ajassp.2014.207.215

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EVALUATION OF SERVICE TRANSACTIONS AND SELECTION OF QUALITY OFFERED SERVICES IN A BUSINESS ENVIRONMENTAmerican Journal of Applied Sciences · Volume 11, Issue 2 · pp. 207–215 · © Science PublicationsDownload