A Survey on Environmental Factors and Job Satisfaction Among Operators in Automotive Industry

Problem statement: A survey was conducted to investigate the relationship between environmental factors, job satisfaction that influence the workers’ discomfort in four automotive manufacturing in Malaysia. Discomfort level of operator in workstation often were associated with workstation design, posture comfort operator at work, activity which involved work and place influence environment such as heat, noise and lighting. The aim of this study was to assess discomfort level based on ergonomic factors and to determine the distribution of body discomfort in relation to the task performed. Approach: Identification of discomfort level among the operators was carried out in four automotive companies in Malaysia. The study was carried out based on questionnaire responses from the participating factories and the collected data was analyzed through the SPSS software. Results: In the analysis data, research showed left arm was part of the body most involved a lot of activity like activity lifting, pulling, twisting, carrying and holding. Conclusion: The study revealed that the dominant factors contribute to the productivity at the body assembly production line is WBGT and I luminance whereas the empirical finding was closely related to the perception study by survey questionnaire distribution.